Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Appliance Repair

Diamond Factory Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Repair.

About

About This Business

Years in Business: 9

Business Details

BBB File Opened:
3/14/2019
Business Started:
6/27/2016
Business Started Locally:
5/1/2014
Business Management:
Mr. Jim Schmid, General Manager

Additional Contact Information

Principal Contacts
Mr. Jim Schmid, General Manager
Customer Contacts
Mr. Jim Schmid, General Manager
Additional Phone Numbers
Other Phone: (608) 471-5558

Additional Information

Business Categories
Appliance Repair

Latest Reviews

  • Donna B.

    "Whirlpool contacts this company which only has three people there and then they contact people working out of their homes and send them out to the job site. I have refrigerator still under warranty and I had this guy show up his clothes didn't fit his underwear was sticking out of his fly." ... Read full review

  • Corey S

    "Took them over 2 months to get my fridge/freezer repaired when the parts were already ordered. When calling the insurance company (***** **** ********) it took them over a month to get the claim and when calling about an ETA to Diamond Home Services on when they would arrive they said their technician was too busy to come out and fix it which is unacceptable." ... Read full review

  • Andrew J

    "The following was a review for the repair company itself. Please rewrite this negative review to reflect the warranty company, *********** Domestic and General: This has been one of the worst, most inconsiderate appliance repair shops that I have ever dealt with." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.