Reviews

Review Details

• Review fromShawn G

  Date: 12/31/2023

  If you are a home owner that takes pride in home ownership, cares about the quality and the details of the work performed on and in your home by contractors, if you know what a "lien waver" is and why you want want, and if you prefer having contractors not make the "executive decisions" that are important to you then I suggest you find another radon services company. As soon as the LifetimeRadon contractor showed up I walked him through exactly where I wanted the the system installed and where it was to exit through the side of my house through the rim joist. I explicitly pointed to the locations and the tech affirmed that he was OK with the locations I specified. The tech informed me he should everything installed within 4-5 hours, early that afternoon. When I returned 5 hours later the tech said he had completed everything and was ready to review the work. Here is where I found he did not exit through the rim joist but instead knocked out nearly a complete foundation block well below where we had agreed exiting through the rim joist making the task not only much more difficult but also ruining the integrity of the block foundation of my home. I suggest going with another company that doesn't hire younger people who have a challenge listening to and following instructions! I'll give 1 star for the quality of the work but as for "execution" a zero! Before this service, the block foundation wall did not show any horizontal cracking and/or shifting that many homes in my area do and I was hoping to keep it that way. However, now I'll be tracking and documenting this radon installation for the next 7 years hoping those problems don't arise....if they do I've been informed that there is a 7 year (?) warranty but we all know what it is likely getting contractors to admit to mistakes in their work and coming back to mitigate them to the home owner's satisfaction, right! Again, go with someone else who will "get it right the first time!"