Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Bachman and Long Heating and Air LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRyan S

    Date: 06/08/2023

    Do not use this company for anything. First contacted them about my ** unit in Aug 2022, was told the compressor was bad and needed to replace the unit. Every time I called the phone number for the business, which is a cell phone, the voice mail was full and couldn't accept new messages. Whenever someone did answer, they always said they would call me back and never did. Finally had an installation date set for May 15th, the ** unit wasn't compatible with our furnace and the company just said that was what the insurance covered. Didn't take any accountability for the fact they had done the inspection and made the recommendation to replace. The person said he would find a unit that would work and could complete the install the following week. Never heard from him again. Followed up the following week and he seemed agitated and said he would call his supplier and call me back, never heard from him again. When I've tried calling, the voice mail is full, and no one answers. Do yourself a favor and contact a more reputable company who knows how to follow-through and communicate.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.