We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Integrity Property Management Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jeanette A

    Date: 05/13/2024

    Integrity is a joke! They have none! They will not return your security deposit. They never accept responsibility or blame. Everything is the tenants fault. Run fast!

  • Samantha C

    Date: 03/04/2023

    RENTERS BEWARE! The communication with this company, is completely unprofessional and vague at best. You could get a more professional conversation out of a toddler with crayons. They took over for our private landlord after 4 years with the private landlord. Which, at first I thought this could be a welcomed change. However, the only thing that changed was worse communication. the owner never sent over a notice stating they would be using management- we found out by seeing an email a week after they took over- in our spam folder.I had to send Integrity and email to ask how we proceed from there. The welcome notice/packet came after. I asked questions about our deposit- last months rent. I was assured it was all being transferred over and remaining the same. We had to sign a new lease. Which I noticed my deposit was not listed in the sum amount paid. I was assured it would all be "ok". My reciept of notice to vacate, **** listed for security. I asked about it, they stated the owner was still had it. there was so many discrepancies I asked for all transfer statements regarding my deposit. Per RCW59.18.270 . They refuse directly answering questions. When I showed them screen shots- and referred them to all documented correspondence and reciepts, they refer me to speak on the phone with them for issues. However any issues brought up via phone previously were not held up. If you deal with these people- do so in writing. They are an agent of the owner- yet refuse to answer or accept responsibility for several issues. Even when pointing out several RCW's they and the owner have been out of compliance for. They also fail to adhere to terms they notated in their own lease - and decide that only certain apply if it's in the benefit of them.They have no problem taking your money- but have every issue with answering legitimate questions about your money if it means it is supposed to be refunded to you. if you ask questions and are professional - you're "aggressive".

Integrity Property Management Inc is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.