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Business Profile

Swimming Pools

McMenamins North Shore Lagoon Swimming Pool

This business is NOT BBB Accredited.

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  • Engy E.

    Date: 05/25/2024

    To Whom It May ********* am writing to file a formal complaint about an incident of discrimination that occurred at your public swimming pool in **********, on [Friday 05/24/2024]. My friends and I, all of whom are Muslim and wear hijabs, arrived at the pool around 6:20 PM with our children, ages 3 and 1. We were accompanied by our Arab friends and their children.Despite being informed that we could stay for two hours, we were asked to leave at 7:00 PM. When we requested to stay for an additional hour, we were refused with the explanation that it was a holiday, even though the pool was not crowded and we customarily stay for the full two hours every Friday.As we were preparing to leave, my friend and I went to change clothes while our other friend, who is 21 years old, stayed with the children. When we returned, an employee accused us of leaving our children unsupervised, which was untrue. Our children were under the supervision of our friend. The employee then informed us that we were no longer welcome at the pool.This treatment made us feel unwelcome and targeted due to our religious and ethnic background. We have always followed the rules and ensured our children were supervised. We are deeply concerned about this discriminatory behavior and seek a resolution.Thank you for your attention to this matter. I look forward to your prompt response.Sincerely,

McMenamins North Shore Lagoon Swimming Pool is NOT a BBB Accredited Business.

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