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Business Profile

Software Testing

Educative, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Software Testing.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Mojola B

    Date: 12/01/2023

    I signed up for a 2 year subscription, and when my term expired, I received no notice that my subscription would be renewed or any receipt of the transaction. I cancelled the renewal the morning after they charged me and contacted them to see if they would issue a refund. I did not hear back from them. I was not told up front that the subscription would be auto-renewed. Very distrustful (i.e. shady) business practices in my opinion. Now, I'm out $333. Beware at all costs. It's also worth noting that I hadn't logged onto the platform in over a year. I used it for a couple weeks, but the content was not worth it... so I'm technically out $666 since I didn't get any value from the platform. Looks like a scam, sounds like a scam, feels like... a scam!

    Educative, Inc

    Date: 12/07/2023

    The user reached out to our customer support on 2 December 2023, and the team refunded their subscription renewal upon the user's request on the same day. The user must wait 3-5 business days for the refund to appear in the account.

    Furthermore, we confirm the subscription has been refunded and canceled. The user will only be charged again if they purchase a new subscription plan.

Educative, Inc is NOT a BBB Accredited Business.

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