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Business Profile

Divorce Assistance

Divorce.com

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BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

2.07

Average of 16 Customer Reviews

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Review Details

  • Ashley C

    Date: 05/07/2025

    I would give 0 stars if I could. This was supposed to be a fast process. No contested divorce no children. But every time I sent the paperwork back something else is wrong. I fix what they say is wrong. Then something else is wrong every time. It is not worth the almost $1000 I paid. Its been 5 months now just trying to get paperwork and forms right I am definitely not happy I was told my divorce should be over in about 2 months. This is getting ridiculous I WILL NOT recommend to anyone. Be better off to do the paperwork and file through the court yourself. Which I should have.

    Divorce.com

    Date: 05/08/2025

    We strive for customer satisfaction and are very sorry to learn of your frustrations.
    As part of our service, we want to ensure the court accepts your forms, so we notify you when we see things that could cause rejection. 

    Please respond to our emails with any questions; we will be happy to help you!

  • RIck Q

    Date: 12/06/2024

    NOPE, they will charge you for a service that is not used. The divorce paperwork wasnt completed for submission, they are still charging me for a "pacakge" that isnt completly used, after I had asked for a refund. To get a divorce through the site, both parties have to be consentual, both have to be willing to sign, the less the money involved the better, the less the assets the better. IF you need it simple, here is what you can do instead, yes I am sore, I will pay their little fee so you don't have to:1. look up local paralegals, they gurantee its court ready and approved, they will hook up the paper work with a guarantee for about $200ish. 2. if you both show up to the court house, then no need to get served, if not, call the local sheriff ask how much they charge to serve divorce papers, usually not more than $100. Don't say I never helped you.

    Divorce.com

    Date: 12/11/2024

    We understand there are other available sources to obtain help. However, our caring team of experts has a simplified formula to help with the divorce process, including all the necessary resources in one location. Our process allows our customers to file and finalize their cases successfully and with ease. 
    Our refund policy can be found here: ***************************************

  • Heather L

    Date: 10/02/2024

    If I could give 0 stars I would. It's been almost a month and I still don't have paperwork to file. They switched the names of the petitioner and respondent on some documents and don't seem to be able to fix their mistake. I get conflicting information every time I call for an update. My requests to speak to a supervisor or someone outside the customer service line have all been denied. My request for a refund has been denied as well, and I have to seek out another option to proceed as they are no closer to fixing my paperwork than when I started. The stress this has caused me is making me physically ill, and my divorce has been put on hold because of their incompetence. DO NOT USE THIS SERVICE.

    Divorce.com

    Date: 10/07/2024

    We are sorry for your frustrations and grateful you took the time to talk to us on the phone. Please reach out to us directly if you have any questions or concerns. We are happy to help!

  • John B

    Date: 04/12/2024

    Such a great company to deal with and very affordable.

    Divorce.com

    Date: 04/15/2024

    Thank you for your review. We are happy to hear your experience with us has been positive. 

  • Russell W.

    Date: 03/23/2024

    Insufficient paperwork needed the clerk of court to fix their inability to get it right

    Divorce.com

    Date: 03/26/2024

    We are sorry to learn of your experience. We emailed you to ask for more information regarding your situation. Please respond to our email so we can better assist you.

  • Daniel I

    Date: 02/24/2024

    As someone seeking a smooth and efficient divorce process, I turned to Divorce.com with high hopes. However, my experience with this service has been nothing short of disappointing and frustrating. I feel compelled to share my experience to caution others considering their services.First and foremost, Divorce.com's advertising is highly misleading. Promises of a streamlined process and quick resolutions are far from reality. Instead of the straightforward service they tout, I found myself mired in a seemingly endless cycle of delays and complications.Communication from Divorce.com is abysmal. Despite their claims of being available to assist at every step, responses to inquiries are slow and often unhelpful. It's evident that once they have your money, their commitment to customer service dwindles significantly.To add insult to injury, the fees charged by Divorce.com are exorbitant considering the level of service provided. I expected to pay for convenience and expertise, but what I received was far from what was promised. The value simply does not align with the astronomical costs.In conclusion, my experience with Divorce.com has been a nightmare. Misleading advertising, poor communication, constant delays, and unjustifiable hidden fees make this service one to avoid at all costs. Save yourself the headache and look elsewhere for a divorce solution that truly values its customers and delivers on its promises.

    Divorce.com

    Date: 02/28/2024

    We are sorry to learn of the frustrations you have experienced. We work hard to process each step promptly and have a support team willing to talk with you. We tried calling you and sent an email. Please respond to our email and let us know when we can call you to answer your questions. 

  • Keri G

    Date: 02/12/2024

    I paid $999 for a uncontested with no children divorce. Advertising filing was included. Once I reviewed the paperwork and signed they tell me I need to mail them a money order for $175 for filing fee. I unfortunately am disabled currently and every ***** I get is spoken for so I had to get a loan and even the loan was through the website and states filing included. They refuse to file my divorce now. I didnt need anything no phone calls I didnt need questions answered basically they filled our names in and refuse to file. Im devastated. THEY ARE ALL FROM OUT OF THE COUNTRY. I ASKED because I thought the 3 people I spoke to werent understanding me. But they understood and they knew they were s******* us Americans over. Unbelievable!!!

    Divorce.com

    Date: 02/16/2024

    On our home page, where we offer the various package options, we disclose in the *** section that the court filing fees are not included in our pricing. Each package clearly describes what is included so our customers understand what to expect before they sign up for and pay for our service.

    Our headquarters is located in **********, *******, ***, and we help hundreds of people successfully file their divorce daily.  Although we have employees with an accent, our divorce.com team of experts can fully assist our customers.

  • Michel M

    Date: 01/17/2024

    I appreciate how from the very start of the divorce paperwork process, how I have been guided. Each rep has helped me get through this difficult time with kindness and understanding that has for a certainty, sliced my anxiousness in half. That means a lot to me. I would gladly recommend Divorce. Com to any of my friends who would find themselves in need of professional and tender assistance in such a matter as this.Sincerely,***************************

    Divorce.com

    Date: 01/18/2024

    We appreciate you taking the time to leave us a 5-star review. We strive to care for each of our customers during one of the most difficult times of their lives. We are happy to hear we have reduced some of your stress and anxiety. You can count on us to help!

  • Tim R

    Date: 12/23/2023

    The service offered is what we received. Process has been smooth so far.

    Divorce.com

    Date: 12/26/2023

    Thank you very much for taking the time to leave us a 5-star review! We are thrilled to hear the process has been good for you. Please contact us if you have any questions. We are happy to help!

  • inanc c

    Date: 12/05/2023

    They charged 300$ for the service they cancelled. This is a scam website. They will find a way to not process your claim and they will make you pay for the service you can not use

    Divorce.com

    Date: 12/11/2023

    We assure you that we are not a scam! We want to make things right, and we want to help you. Please respond to our email so we can resolve this matter quickly. 

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