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Business Profile

Clothing Alterations

Bellevue Alterations

This business is NOT BBB Accredited.

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Review Details

  • Sylvia A

    Date: 02/06/2025

    After many years of loyalty to this place, I have generally been satisfied with the work performed but after today I'm officially done. I took a pair of trousers to Bellevue Alterations to have them hemmed. I take great pride in being extremely careful with the clothes I wear considering the price I pay for them. After 6 months the hems came loose and I nearly tripped. I took them into **** who did not offer, (nor has she ever) any discount for the inconvenience or for being a repeat customer. It's all about the lack of customer service and the bottom line. She offered no apology for it and appeared very nervous and uncomfortable when I had explained to her that this had happened in such a short period of time. Of course, she takes the payment up front before the work is done. To add injury to insult she continued to turn the blame in the customer direction accusing me of being "rough" with the garment. As a loyal customer I feel disrespected and insulted. As a business owner I found her excuses lame and her behavior unprofessional. Avoid!! and take your business elsewhere.

Bellevue Alterations is NOT a BBB Accredited Business.

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