Reviews

Review Details

• Review fromDavid G

  Date: 09/12/2024

  I agree with the other review:They are nearly impossible to reach, they rarely show up for appointments on time or at all, they are pretty much oblivious to any communications we have with them, and seem almost passive-aggressive in their unavailability and spruceness in communication.They also accept payment for (as most recent example) submitting crucial forms to the state and then not doing so for months, despite dozens of phone calls, most of which go to voice mail and are not responded to.Most recent example was a check for payment in full that was cashed early May 2024 with forms finally submitted in Mid-August.This man is a loser. Do NOT do business with him.

• Review fromMike F

  Date: 08/05/2024

  American Consulting Engineers and Surveyors have been working on a project of ours in **********, **. When you can reach them, they are always polite and friendly. However, in our experience, reaching them is nearly impossible. They do not return emails or phone calls and let important deadlines pass without connecting.They also seem to wait until the very last minute before working on something that needs to be done, and then seem to forget all of the communication that has taken place up to that point. As a result, they get important things wrong... like the required set-backs on the property. In our case, they not only got the set backs wrong, they continued to get them wrong even when we told them in person they were wrong and the City sent an email (to them) indicating the set backs were wrong. Even still, when it was time to stake out the foundation location for our house, they still placed them wrong, because they had not accounted for the required set backs they had been told about repeatedly.Months later, they still have not corrected their work, are not returning emails or phone calls and we have needed to hire another engineering firm to do the work these people should have had done months ago. They have cost us a huge amount of valuable time and money. Their inability get some of the most basic stuff right, or even to be bothered to return a phone call or email are 100% unacceptable for a professional selling critical services.