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Business Profile

New Car Dealers

Karen Radley Acura Volkswagen

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

About

About This Business

Years in Business: 36

Business Details

BBB File Opened:
3/19/1991
Business Started:
9/19/1988
Type of Entity:
Corporation
Alternate Names:
Radley Automotive Management Offices
Business Management:
Mr. Rod Emmons, Manager

Additional Contact Information

Principal Contacts
Mr. Rod Emmons, Manager
Customer Contacts
Mr. Rod Emmons, Manager
Additional Phone Numbers
Other Phone: (540) 373-7100
Other Phone: (703) 497-0034

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of active for this business, issued by Motor Vehicle Dealer Board (MVDB)-VA

Motor Vehicle Dealer Board (MVDB)-VA

2201 West Broad Street Ste 104

Richmond VA 23220

(804) 367-1100

Fax: (804) 3671053

Website

Latest Reviews

  • Dwayne G

    "I was looking for my favorite car Acura tl but saw an rlx ***** package and I was told it wasnt there wen I knew it was so I bought a 14 ************* and they are an *********** but didnt help me with my tag issue so that I have no problems they didnt point me anywhere I ask could I return the car it had been less than two weeks No u cant I was told so I traded it in for an rlx and I was given the low end of my car and owed for the rlx so we did it they were happy they made there quota after I again traded and bought another car well they owed me 2000 from trade in tl and didnt give it to me I went back even buying the original wheels back from who I sold them to I did this and they still didnt give my change because the deal want a done deal because I didnt tag the car But it was inspected and I bought back the original title that was enough they said and then ceo comes back and talked to me and a friend on the phone like we were ***** thieves and we were appalled and not Acura we filled him in on the deal which he had no clue what his staff had done Im so upset I was the best customer in yrs probably yet treated like less than they were well finally Im not paying notes for a deal thats not done and I want my to back They never said my tl was gone but an employee said they sold ur car without me knowing within our deal being done and finalized with my two thousand dollars change I was told they couldnt sell my car until deal was done and they could do a car fax well they sold my car and bullied me into that rlx never telling ***** financial any of this situation yet the Mva lady was fired the salesman who sold me the first car that I thought I was trading in was fired too." ... Read full review

  • John S

    "I was sold a 2019 Acura RDX in April of 2021. I took my vehicle to be serviced for the driver assistance systems that were showing an issue via instrument panel lights." ... Read full review

  • Winston B

    "I was sold a 2020 Certified Pre-Owned Acura MDX in March 2023 where it appeared the vehicle was in good condition. They showed me the CPO paperwork and inspection." ... Read full review

View all Reviews

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