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About

About This Business

Arctic Wicks is a business specialized in creating natural scented candles. These candles are produced using a proprietary blend of beeswax and coconut wax, combined with non-toxic fragrance oils and cotton wicks. Our product range, known as the Natural Coconut and Beeswax Candle Collection, is certified as a USDA BioBased Product, indicating its composition largely contains biological products, renewable agricultural materials, or forestry materials.

BBB Accredited Since: 8/15/2024

Years in Business: 5

Products and Services

Candles, Wax Melts, Wax Melts

Business Details

BBB File Opened:
6/6/2023
Business Started:
9/3/2020
Business Incorporated:
5/5/2022
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Arctic Wicks
Arctic Wicks Candle Company
Business Management:
Mr. Eric J Kaiser, COO
Mrs. Rebecca L Kaiser, CEO

Additional Contact Information

Principal Contacts
Mr. Eric J Kaiser, COO
Mrs. Rebecca L Kaiser, CEO
Customer Contacts
Mr. Eric J Kaiser, COO

Additional Information

Refund and Exchange Policy
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
The following items cannot be returned or exchanged: Custom Candle Orders (Custom Labels or Lids) For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note: Sale items are FINAL SALE and cannot be returned.

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