Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Storage Units

Jack Rabbit Storage

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for Jack Rabbit Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Jack Rabbit Storage has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jack Rabbit Storage

      4664 N Witchduck Rd Virginia Beach, VA 23455-6215

    • Jack Rabbit Storage

      PO Box 885 Virginia Beach, VA 23451-0885

    • Jack Rabbit Storage

      8710 Hampton Blvd Norfolk, VA 23505-1012

    • Jack Rabbit Storage

      5185 Shore Dr Virginia Bch, VA 23455-2502

    • Jack Rabbit Storage

      189 S Rosemont Rd Virginia Beach, VA 23452-4301

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNijah A

      Date: 08/14/2023

      I recently went to retrieve my belongings from storage to find most of my items were ruined (mold and mildew). To add insult to injury of course mold and mildew is not covered under the insurance I’ve been paying for over three years. So I must trash it. After driving the whole facility, looking for a dumpster; I called to find there’s no dumpster for customers. I no longer live in the state of Virginia it’s unsafe and unhealthy for me to drive those damaged items back to PA (home). Today they called to inform that I will be charged for a $100 labor fee for maintenance that is already on their payroll… This is absolutely absurd!!! Don’t Rent From Jack Rabbit Storage!!!

      Jack Rabbit Storage

      Date: 08/15/2023

      Nijah, we are saddened to hear about your experience at our Jack Rabbit Storage located at **** ******** ****** Williamsburg, VA 23185. After looking into your account further, it looks like you did go through the claims process with the Protection Plan and you were offered compensation for the pair of shoes you claimed was damaged at the time as a gesture of goodwill, even though the Protection Plan does not cover mold and mildew. This was back in 2021. When you called recently, we explained there was not a dumpster on-site and that you would need take the items with you off-site, which is also outlined in the Rental Agreement you signed. We attempted to reach back out to you and were informed you didn’t want to speak to anyone. We would love to assist you further with this matter. Please feel free to call us at 757-962-6914 or email us at [email protected].

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.