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Business Profile

Rentals by Owner

ODUrent.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rentals by Owner.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromSarah P

    Date: 06/26/2024

    Zero stars. There is no accountability for their actions. There is no one to speak to that can actually solve a problem. The home my son lived in was in horrible shape. When his bedroom ceiling repeatedly leaked due to improper maintenance of the deck above his room, the problem was never completely fixed. Temporary fixes were applied. My son developed bronchitis and sinus problems from the mildew and continued exposure to a wet and dripping ceiling. He was unable to live in his room for months. We were finally credited a portion of the rent we were owed and now are being hassled over **** in late and court fees. It is absolutely ridiculous the way this company is run. They should be ashamed of themselves.
  • Review fromMariama K

    Date: 05/26/2024

    The absolute worst and most disgusting company. They buy old/ run down properties and do the bare minimum to renovate them then put them on the market for students. For peace of mind, I would not recommend living here.
  • Review fromVirginia P

    Date: 08/21/2023

    The leasing staff needs ethical training immediately. Ty, over the phone was extremely rude with me asking where Sarah was for the Open House at Lenox Gardens. As she was late and assistant prospects for the apartment when she arrived and blamed other employees for why my service was not up to par. She then assisted me poorly, without having answers for the apartment that I purchased 2 months ADVANCED rent. I am a tenant and she was late to showing the apartment that I have already paid a lease for. Including did not have answers to my questions concerning the home. Vanessa from Customer Service did a great job helping with my complaint. However, Ty in the leasing office needs to be replaced with another individual that enjoy their job. And not seeks smart remarks to a tenant before they can even move in. Poor business, lack of intelligence and professionalism. They need an entire new staffing in that leasing office. They should not be allowed to conduct business with tenants as they lack decorum. I honestly regret my purchase.

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