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Business Profile

Auto Repair

Quantico Tire and Auto Care LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Brady B

    Date: 04/21/2024

    I went to the shop to get a simple and easy task of a brake bleed/flush on my 2004 wrx and when I got my car back it started making a clunking noise. I called the following day to bring my car back. One of their workers said he test-drove my car and could hear the loud noise and even said that wasn't there before. So they took a look at it and said everything was fine and that my front struts and driver-side rear hub needed to be replaced. When I received the car back it was still making the same noise even though I told them that it was their fault. Fast forward 2 weeks I found what they did was $500 plus worth of damages and towing because they over-torqued my wheels with an impact. Snapping the brand new hub's studs and having one stud just spin around. Which was installed by professionals at the *** Quantico Auto Hobby Shop. When I called to ask for them to pay for damages and towing they said they don't take the wheels off when flushing the brakes and that no one touched your wheels. I then called multiple other shops to see if it be possible for them to do that and all had to say that is the improper way of doing that job and you'll need to more than likely get a new flush/bleed. All in all, I'm out $500 plus and this shop didn't care that they broke my car and HIGHLY don't recommend even for a State inspection.

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