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Business Profile

Moving and Storage Companies

Golden Gate Relocation, LLC
BBB accredited business seal
BBB Accredited BusinessB+Rated by BBB

Reviews

Customer Review Ratings

4.11

Average of 246 Customer Reviews

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Review Details

  • Vernon C

    Date: 10/28/2024

    My fragile items arrived unscathed to my 2-bedroom flat. The movers were also kind enough to help me unpack after delivery. Very thankful!

    Golden Gate Relocation, LLC

    Date: 11/01/2024

    Thank you so much Michael for your stellar 5 star review!

  • Richard R

    Date: 10/28/2024

    As soon as my eyes shifted, my whole house moved! Really efficient and fast movers.

    Golden Gate Relocation, LLC

    Date: 11/01/2024

    Richard, We appreciate your taking the time to leave such a great review for us.

  • Joseph T

    Date: 10/25/2024

    When they said they would, they showed up on time, got to work, and quickly moved everything. I really think you should buy their items.

    Golden Gate Relocation, LLC

    Date: 11/01/2024

    We are very happy we were able to help you with your move!

  • Allen H

    Date: 10/23/2024

    I was really impressed with the teamwork demonstrated by the moving crew. All of them were aware of what they were supposed to do and their coordination amongst themselves was exceptional. Bravo to the team!

    Golden Gate Relocation, LLC

    Date: 11/01/2024

    Thank you Allen for the kudos to our moving team!

  • Forest T

    Date: 10/22/2024

    I had a great day beginning with, who coordinated the schedule and accommodated a last-minute change. I appreciate how quick and accommodating the staff was. It was the dead of winter, but everything went off without a hitch. Golden Gate Relocation, LLC has my unequivocal support.

    Golden Gate Relocation, LLC

    Date: 10/23/2024

    Thank you Forest for leaving a 5 star review for us!

  • Albertina W

    Date: 10/21/2024

    Golden Gate Relocation is a company that I would recommend to anyone. Michael is very kind and patient. We are very satisfied with our move. They worked with us from beginning to the end of the move. The prices are great. We received our furniture in great shape. Albertina **

  • Wayne W

    Date: 10/21/2024

    The gentlemen went above and beyond to safeguard my irreplaceable antique furniture throughout the entire trip. Since it appeared too wonderful to be true, I had my reservations.

    Golden Gate Relocation, LLC

    Date: 10/22/2024

    Wayne, Thank you for the stellar review, we are glad we were able to help!

  • Brooklyn M

    Date: 10/20/2024

    I am writing to formally express my grievances regarding the recent experience I had with your moving services. Unfortunately, my experience has been far from satisfactory and has resulted in considerable stress and financial burden.
    Initially, I was quoted a price of $4,888 for the move. However, upon completion of the service, I was shocked to find that the final amount charged was *******. This significant discrepancy feels like a breach of trust and transparency, as the initial quote was misleading and failed to reflect the true cost of the service.
    Moreover, the packing and loading process was subpar. The team did not take all of my belongings, and many items were packed incorrectly, which resulted in damage to my property. My refrigerator was left behind, and my desk was broken during the move. This level of carelessness is unacceptable and has caused additional inconvenience and loss.
    Due to the incomplete packing, I was forced to load my car with items that did not fit in the truck. This added an unexpected ******+ in costs related to gas and mileage as I drove across the country to retrieve my belongings. The financial burden of this additional travel expense is frustrating, especially considering the circumstances.
    Prior to the arrival of the moving truck, I was continually reassured that the driver was on the way. However, when the truck finally arrived, there was no one available to assist with unloading. This left my fiancé, a disabled veteran with back injuries, to help the driver unload our belongings, which is not only unfair but also physically taxing for him.
    Despite the ordeal, several of our belongings remain missing. This has caused significant emotional distress and further inconvenience.
    I kindly request a thorough investigation into these matters, a clarification of the final charges, and appropriate compensation for the damages incurred and the additional expenses I faced. I hope we can resolve this issue amicably.

    Golden Gate Relocation, LLC

    Date: 10/22/2024

    This is not a client based on the name and email address she has used. GGR would be happy to respond and work with the client if we did move her but would require a job number or name that the move was contracted under.

  • William C

    Date: 10/18/2024

    Bravo to the movers for completing my relocation in bad weather on time. Thank you!

  • Brent R

    Date: 10/16/2024

    From packing to unloading, the process was smooth and stress-free, thanks to their expertise and friendly demeanor. I highly recommend them to anyone looking for a hassle-free move. 5 stars and a big thumbs up from this happy customer!

    Golden Gate Relocation, LLC

    Date: 10/22/2024

    Wow Brent, we appreciate the 5 stars and the thumbs up!

Golden Gate Relocation, LLC is BBB Accredited.

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