Reviews

This profile includes reviews for Gannett Company, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Gannett Company, Inc. has 77 locations, listed below.

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  Gannett Company, Inc.

  7950 Jones Branch Dr McLean, VA 22102-3302

• 

  Gannett Company, Inc.

  PO Box 50146 McLean, VA 22102-8946

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  Gannett Company, Inc.

  111 N Presidential Blvd Ste 215 Bala Cynwyd, PA 19004-1011

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  Gannett Company, Inc.

  101 Cypress St Abilene, TX 79601-5816

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  G/O Digital Marketing

  200 E Van Buren St Phoenix, AZ 85004-2238

Review Details

• Review fromBill S

  Date: 02/27/2025

  For the past several months my email has been cluttered with offers to subscribe to, since Gannett bought it, the un newsworthy Kewanee Star Courier. I have requested, several times, to be removed from their mailing list, but this has not happened.

• Review fromSonya S

  Date: 02/04/2025

  Scam! Billed me for ads with no contract, proposal, information, or agreement. They are scammers. Beware!

• Review fromEugene S

  Date: 01/16/2025

  Check your credit cards! Gannett charges $19.99/mo for unknown products/services without notification. It then locks out people by not answering phones and not allowing access online because "system not available now." I HAD TO REPORT CHARGES AS FRAUD AND CANCEL MY CREDIT CARD TO GET RID OF THIS SCAM COMPANY.

• Review fromBobby T

  Date: 10/28/2024

  I have an unlimitrd subscription to ********** The Tennessean, The ************** Sentinal and The ******* Sun started in September. Starting Friday certain stories are blocked saying I needed a subscription. After talking with *** and **** in customer care, they stated I didn't have unlimited because I got a promo price. After some disussion, they then said I couldn't look at those stories because I had an ad blocker and they couldnt give me those stories unless I allowed the ads to pay for the story. I pointed out that nothing in thier ad says I must to this to read articles. They insisted that it told me when the ad blocking notice popped up how to unblock it. I know how to unblock them, but nowhere does it say in the ads, you have unlimited but must not block the ads. Nowhere does it tell you this is why they are doing it, just you must not block them. I must say this is untruth in advertising.

• Review fromCarlo P

  Date: 10/05/2024

  I have been charged as high as $120 per month for the print version when the current rate is $35 per month. Repeated e-mails to the editor have gone unanswered and promised return phone calls have not happened.

• Review fromPhillip M

  Date: 10/01/2024

  I cancelled my subscription a month ago. Only to have the money taken out of my account again this month. When calling to cancel AGAIN. When I called again today I got a non english speaking person who Was just going off script. This is totally unacceptable

• Review fromTaylor M

  Date: 08/18/2024

  Scam, scam, scam, scam, scam, scam, scam, scam, scam, scam

• Review fromDon P

  Date: 08/13/2024

  I receive a bill from ************ ************************** pay it. Twelve months for ****** which I have been paying because a long time member. They did cash the check. However after I pay the bill for 12 months of service they send me another bill for ****** for same service. When I call they say things have chg & this is the new billing. I asked to speak to a supervisor but none available, I ask for the supervisor to call me back but not sure it they can do that. If they would have sent the 2nd bill first I would have canceled the paper but now she says can only refund me partial amount. Also the agent was very nice but somewhat difficult do understand. They are not giving me any fair options here. **********

• Review fromJessica L

  Date: 08/12/2024

  I have been trying to cancel my digital subscription for MONTHS now. I originally signed up for a promotional rate to access articles behind a paywall but a few months back the promotion ended and I noticed I rarely, if ever, used it. The email address provided gets kicked back. And the phone number doesnt work. Both of these contact methods are provided on their direct website under customer care. I am trying to avoid contacting my bank in order to request a stop to their payments but Im not sure what else I can do. The ******* point journal is ripping me off.

• Review fromGregory M

  Date: 08/06/2024

  I remember a time when the Gannett Company was a well-respected news purveyor. But their digital media subscription service is deceptive. They provide no advance notice when a trial subscription is ending. The subscriber receives no advance notice that they will be billed at the regular subscription price. They acknowledged that I had never used the service! My complaint about being charged were met with "we apologize for the error and will cancel your subscription but will not refund your money." If I could rate them with a "Zero" I would.