Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Old Virginia Gem Company supplies gems to artisan jewelers, collectors, museums, universities & individuals. and its Department Twisted South Emporium sells rare maps, globes, antiques, antique vinyl records, celebrity items, taxidermy, books, art, oddities, Rock/mineral displays, garden art/tools, clothing, curiosities.

Products and Services

Loose Gems, Gem Rough, Specimen Crystals, Gems and Minerals, Clothing, Art, Celebrity Items, Antique and custom furniture/acessories/lighting, Books, Magazines, Posters, Taxidermy, Natural Oddities (skulls, Burl, etc.), Maps/Globes

BBB Accredited Since: 11/10/2020

Years in Business: 14

Business Details

BBB File Opened:
3/15/2019
Business Started:
10/21/2010
Business Incorporated:
10/21/2015
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Zeke Loftin, Owner

Additional Contact Information

Principal Contacts
Zeke Loftin, Owner
Customer Contacts
Zeke Loftin, Owner
Additional Websites
Website 1
Website 2
Website 3

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods

Checks (check must clear)

Wire Transfer

Most Credit Cards

Paypal

Most internet payment sources like Apple Pay etc. 

Other ways listed at checkout. 

Refund and Exchange Policy
Email notification of problem within 72 hours after receipt to [email protected] (no phone or verbal notifications unless email has been completed. Reason for return and return with all paperwork, certifications, paperwork included with item return. We are not responsible for damage to items on return trip so please insure and or pack very securely. Returns should be mailed (postmarked) within 14 days of receipt. Any tampering/exchanging diamonds or colored natural gems negates refund status and may result in criminal charges. If item arrives damaged you should immediately notify USPS of damage and email us within 48 hours. No refunds on custom made, sized ar customer requested alterations to original product. 

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.