About
Overview
Headquarters
Atlantic Union Bank
4300 Cox Road
Glen Allen, VA 23060
See Hours
| Monday | 7:00 AM - 8:00 PM |
|---|---|
| Tuesday | 7:00 AM - 8:00 PM |
| Wednesday | 7:00 AM - 8:00 PM |
| Thursday | 7:00 AM - 8:00 PM |
| Friday | 7:00 AM - 8:00 PM |
| Saturday | 7:00 AM - 5:00 PM |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 12/1/1998
Years in Business: 123
Business Details
- Local BBB:
- BBB Serving Central Virginia
- BBB File Opened:
- 11/6/1992
- Business Started:
- 4/1/1902
- Type of Entity:
- Corporation
- Business Management:
- Mr. Jason Huffman, SVP, Head of Customer Experience
- Mr. John Asbury, President & CEO
Additional Contact Information
- Principal Contacts
- Mr. John Asbury, President & CEO
- Customer Contacts
- Mr. Jason Huffman, SVP, Head of Customer Experience
Additional Information
- Business Categories
- Bank
Latest Reviews
Levi D
"Don't bother trying to use chat with this Bank. They're horrible they don't know what they're doing and they don't listen to the customer especially if you get a customer service representative named ********." ... Read full review
Joe K
"It is clear to me that no one at ***, including the CEO's use their own systems. They just put in a new on-line system, which I use for bill pay, that is literally non-functional." ... Read full review
Daniel W
"This bank is absolute garbage they lock your card for bogus reasons and don't have support at night need to buy food late after a long day of work and your card is randomly locked? Tuff luck no food for you." ... Read full review
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.