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Business Profile

Moving Services

Smart Move Solution LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Services.

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Review Details

  • laura s

    Date: 02/13/2025

    Worst experience ever! Working with this company before the move was stressful, as they would send me something to sign that wasn't accurate, not fix it, send it again. In the contract it says things like, induding the cost of labor, truck, mileage, blankets, wraps, etc.. then for many days before the move I would get texts asking if I wanted to pay for additional materials like blankets, wraps, etc. They didn't update the amount due to reflect the amount I had paid, and it would take me effort to update them. They acted like this was a one owner business but then that person had to check with someone else. They had me cash app a non-business line with another person's name then the business owner. Then during the move, the men had no experience, showed up late, damaged items, indicated they were felons and had been hired that day. The follow up has been awful and the company demanded multiple times that I pay extra for things that were included, and has not paid for the damages still and its' been 6 weeks.

Smart Move Solution LLC is NOT a BBB Accredited Business.

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