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Business Profile

Windows

Window World of DC Inc

Reviews

This profile includes reviews for Window World of DC Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Window World of DC Inc has 7 locations, listed below.

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    Customer Review Ratings

    1.87/5 stars

    Average of 13 Customer Reviews

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    Review Details

    • Review fromJohn R.

      Date: 08/02/2022

      Signed 6000 dollar contract in March 2022, with promised install of 10 weeks. It's August 2, 2022 and we have yet to have the install. Meanwhile, ww has kept our 3000 dollar deposit. We have called and complained to no avail.
    • Review fromLinda M

      Date: 07/16/2022

      Window World was recommended by neighbors. Toby, the salesman, answered many questions even after the initial meeting (that my adult kids had brought up). Christi in the office kept us in the loop and Elmer and his crew were amazing: After a very hot, long day, Elmer went to two different places to find a handle for a front door screen that I would have been more than happy to wait for. He wanted to be sure the job was done completely and satisfactorily. The crew swept up constantly. I think Window World must have learned from the mistakes written about by previous customers. I highly recommend the company and especially the people I just mentioned by name.
    • Review fromRachna Suryakant

      Date: 06/23/2022

      We ordered windows from Window World, in February 2022. They had given us a timeline of 3 months for installation. It is almost the end of June and no one, and I mean no one has contacted us to let us know why there is a delay. Each time my husband and I have called, we have gotten very cryptic and rude answers, “ your windows were measured and ordered in March,” we have not received the windows yet, once they arrive in the warehouse, we will call you.” About 3 weeks back when my husband called, they told my husband the windows were in the warehouse and they will call to schedule, but nothing so far. I contacted them again today and was told that the windows are not ready. They have extremely poor customer service, are extremely rude and have no training how to speak to customers. Their communication skills to keep customers informed are even worse!! They are NON EXISTENT!! I would never recommend this company- we are stuck??

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