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Business Profile

Tile Sales

Stonetiledepot.com, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Stonetiledepot.com, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Stonetiledepot.com, LLC has 2 locations, listed below.

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    • Stonetiledepot.com, LLC

      25383 Pleasant Valley Rd Ste 110 Chantilly, VA 20152-1327

    • Stonetiledepot.com, LLC

      6718 Whittier Ave Ste 200 Mclean, VA 22101-4531

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromLisa K

      Date: 04/03/2024

      The sales representative, Amy, was unresponsive and incompetent. I had to return a portion of the order and drove to the Pompano facility which was over one hour from my home. When I called Amy to confirm the quantity I had returned, she had misread the return. She confirmed the amount I was to be refunded of $714. I followed up with her on several occasions as I did not see the credit on my credit card account. After 10 days, she sent me an email stating a much lower return amount. I am still waiting for the accounting office to reply to my request. I have asked to speak with managers, and even chatted with the online representative. With no response. A very poorly managed company.

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