We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Gift Baskets

Edible Arrangements

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gift Baskets.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Gwendolyn W

    Date: 04/09/2024

    I submit this review for a refund, an apology and a proper resolution from this business!On Monday, March 25th 2024 around 5:50pm I placed an online order to Edible Arrangements at 1640 King ****** (Store 505) for a "Simply Edible Bouquet - Petite" ($39.99-Fruit Arrangement, + $9.99-Delivery Charge + $2.40-Sales Tax) = Total Cost of $52.38. At 6:10 pm the same evening, I received a phone call from a female store employee stating that the store closed at 6pm, and that they would prepare my order for delivery on Tuesday the 26. On Tues 3/26/2024 at 6:52 PM, I received an email from the store stating that my order had been "successfully delivered"? Since my Girlfriend DID NOT reach out to me regarding the delivery, I texted her to confirm the delivery on Wednesday, March 27th, according to her, NO DELIVERY! So, on Friday March 29th, I called the store, Female employee informed me that her driver was out on deliveries, and that she would converse with him and call me back. (I never heard back from her, and I later received a text at 3:15pm from the VERY RUDE OWNER, stating that he "promised" that he did make the delivery?) He texted me a picture of a Edible product in the opened doorway of a property. In the photo, appeared to be a non-African American arm and leg. So I reached out to my girlfriend to verify the delivery, she confirmed "again", that she had NOT received my Edible Delivery on behalf of her father's passing (death). Once the owner texted me, I called him directly to see if by chance we could further discuss or review to see if the delivery was taken by mistake to the incorrect address? At this time, the owner becomes very RUDE, DISREPECTFUL and flat our UNCONCERNED about my feelings, disappointment or concern, Based on this direct phone interaction, I begin to do some research. WOW, OMG, SAY WHAT *********************************************************************************************************************************** With a 2 star rating, how can this place still be in business?

Edible Arrangements is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.