Reviews

Review Details

• Review fromJuan J

  Date: 08/06/2024

  Be aware.1- Once you go into contract. Don't expect these folks to ever answer the phone. Useless.2- They seem to be desperate for money. At least 3 times or more they performed repairs/service without approvals and charge my account as an owner. I had to contact them every time by text since they dont answer the office number. The excuse was always the same and they end up removing the mistake. One time is a mistake. Three + times is not.3- Huge internal miss communication. They never know anything you talk to other representative within the companys staff. Please make sure if you use this company to have all communication in writing. I am very organized and document everything. If you need to *** these guys, it will come handy. Please document everything since day one. Text, emails, phone calls. As a tenant or owner.4- As an owner. I received a legal letter from the previous tenant complaining about this company retaining their deposit over the estimated legal period. I had to forward this letter to them and they reimbursed the tenant deposit next day.5- On April 2024 I let these people know I wont be renewing my property with them since I was going to move back to this property. I approved a tenant move out inspection $199 and they sent a report of tenant and owner responsibilities. I approved the tenant responsibility jobs since they had the deposit. They arbitrarily and without approval went in my house and replaced 3 smoke detectors that you can find in amazon for ****** bucks (3 pack) and charged my account once again without approval $480.00. I sent them an email requesting my my old smoke detectors back and they stopped answering and charged my amex. I proceed with a chargeback.6- They filed a small debt against me. Which I am responding in a few days and am preparing all documentation and will proceed with a lawsuit after. Until today I have not received my keys, My controllers or garage keypad code. Stay away from these brokies

• Review fromLinda T

  Date: 10/09/2023

  Constantly delete your information on the tenant site to pay your rent. Then you are charged late fees. This is a continual problem. I once again reached out to them and sent a copy of the message stating my information was not correct and they would have to set it up. They are a very disappointing property management company.

• Review fromAmanda S

  Date: 07/06/2023

  Worst company in the world, after renting from them for 2 years I would not reccommend them to anyone. Liars, false damage claims, they nickle and dime you for everything, even the owner of the property hand delivered a letter to our other neighbor's saying they didnt trust wolfnest and also didn't trust them to relay information owner then a month later dropped wolfnest for their rental needs. Avoid at all costs or be prepared to take them to court. Record every call you make with them save every little thing you discuss with them. Take photos of EVERYTHING because they will try to make false claims. Will never stay somewhere they manage again. Ther responses are rude. Their workers are rude. Some of them were sexist towards women as me and my mother experienced.

• Review fromBenjamin M

  Date: 12/16/2022

  Wolfnest took over my property in the summer of 2022 and decided to move out. I did not like their approach to tenant management and I decided to move out. I cannot believe how hard this has been to move on from. They sent me to collections over $20 instead of taking the amount out of *********** and rent owed to me. It took months and months to get this resolved because they are mysteriously never available to write checks in the office. I respect there can be mistakes transferring addresses from email and it took a while to get everything settled. I have no issues with how long it took to get my deposit back because I am very patient but it did take months because they could not find their address mistakes on their own. What really drives me nuts is they still took the $20 out of their payment after having sent me to the collection over $20. As best as I can tell they have done nothing to clear this up with the collections company. Reading through the other complaints it does sound like this is a trend as this is the only post I have made. Any other complaints are probably other tenants going through the same issues I have had. And Wolfnest, when you read this and I know you do, please actually call my cell phone to help resolve this issue instead of responding here and I will be more than happy to remove it.

• Review fromSarah E

  Date: 10/12/2022

  I wish I could give this company negative stars, but that is not an option. I am not someone who leaves reviews, but I had to let people know about the horrific and stressful experience I had with this company. Owners, please do NOT do business with this company. They only want to communicate via email and when you can set up a phone call they simply don't call you because they are working with another client, or some other easy excuse. We have used this company for far too long and would not even refer them to our worst enemy. They generate work orders that do not get done, and charge very high prices for the "work." There are no invoices provided or photos that prove the work has been completed. Our property was in fantastic condition when we turned it over to them and now it needs over $12,000 worth of work done before it is even livable. They wanted to rent it out right away without any repairs actually done, but not before charging us over $2,000 for work that has not been done.When we confronted them about the charges it has taken over three weeks and multiple cancelled phone calls(on their end) to get any information and it still has not been resolved! Please do not contact or use this company.