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Business Profile

Payroll Services

Everee

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromA. M

    Date: 07/02/2024

    Cant get a hold these guys ever. I have emailed for weeks to try and get both my accounts merged and I havent been responded to in weeks. I cannot get paid not until this issue is resolved. Poor customer service dont use this company youre better off with Gusto

    Everee

    Date: 09/16/2024

    Thank you for reaching out and bringing this to our attention. We're truly sorry for the delay in resolving your issue. We strive to respond quickly to all support inquiries, and our typical response time is less than 5 minutes. We are escalating your message to our team to have them look into it what happened; however, we don't have enough information to show that you have an account on ********************. If you're continuing to have issues, please reach out to us at ********************************** and we would love to help!
  • Review fromSimon M

    Date: 06/26/2023

    **** was very misleading when he sold me. I asked what the initial fee was and he spoke of none, but I got hit with a $600 start up fee. He also hide the fact that Im stuck in a contract for a for a year. I need to pay the rest of the year ($1350) if I want to cancel everything with them. It doesnt matter to them that they were dishonest.this company based out of **** just wants money and could care less about taking care of their customers.They also do not have a phone number anymore. They do everything by email so they can ignore you. Everything about this company has been awful.

    Everee

    Date: 09/16/2024

    Thank you for reaching out and bringing this to our attention. We're truly sorry for the timing of our responses after you signed the contract with us. We show in our logs that we tried to contact you via email and phone more than 8 times within 3 weeks of you signing the contract to work with us. We strive to respond quickly to all new and existing customers and we are sorry if this approach wasn't sufficient to meet your needs. We are reviewing our communication approach internally to see what adjustments need to be made to ensure timely communication with our prospective customers.

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