Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Vitamins and Supplements

Trace Minerals Research

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromFeanora M

    Date: 05/30/2024

    I had a horrible experience with this company. I ordered a pre workout 18oz and received 9oz. The 18oz of pre workout was pictured and paid for, but without my agreement they charged the same price as advertised, but sent a container with half the product. When I called the customer service rep said it was the same amount of product just in smaller container. When I called back to let them know this is even labeled as less product they now said it is because it now has no sugar but that you get the same ingredients and same amount of servings, although the packaging says it is half the servings as advertised. The rep said this is a mistake they made on the packaging label, but never once apologized or offered to make good on my purchase as advertised. Therefore I have spent over $120 and received half the product. This appears to me that they are trying to get the same money, but send less product. I will never purchase any of their products again. Would never recommend.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.