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Business Profile

Solar Installation

Elan Solar

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.64/5 stars

Average of 22 Customer Reviews

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Review Details

  • Review fromNathalie O

    Date: 01/09/2023

    Im so happy that we chose ****. Their customer service has been great and so far we havent had any issues.
  • Review fromTodd F

    Date: 11/30/2022

    Overall, Elan Solar was great. The promised timeline was not accurate and I am not sure who to blame. I think it would be **** Power, but I would also expect **** to stay on top of **** Power to get what they needed **********. It doesn't appear Elan did that. But otherwise, the communication was great, the installation went smooth and getting the meters and all going after installation was timely and smooth. I went with Elan because I liked how their panels are all black and blend in well with my roof. No white lines in the panels that stand out. Would go with **** again.
  • Review fromClaudia B.

    Date: 11/29/2022

    Very very bad experience. Poor service, horrible communication skills, and my panels are still not activated after 8 months of paying the finance company when I called their customer for reimbursement I was told they would put me on their waiting list.
  • Review fromWilliam T

    Date: 11/13/2022

    Stay away. Very poor experience. I 100% regret getting solar. There is no ************ here and Elan customer service was terrible/non-existent all while trying to bribe me to write reviews.
  • Review fromAlberto O

    Date: 11/10/2022

    So far Elan Solar has been awesome to work with. Im happy we went with them for our Solar panels!
  • Review fromNoel V

    Date: 11/03/2022

    mvery impressed of how fast and timely they did my installation at my house. The team that went to do my installation was polite and timely to do everything and kept me up-to-date with my solar panels. I have recommend Elan Solar to my family members and also let them know how good they are. Thank you for all you guys do and keep up the great work
  • Review fromSilvia M

    Date: 10/20/2022

    I had a horrible experience with this Company until ***** came on board. Her kindness, professionalism, and understanding of ***** made a difference. I can't thank her enough to always going the extra mile to fix my situation. To listen to my issues and promptly act upon them. Anything she promised to me, she did, and when she did not know how to solve what I asked for, she found the answer. An advocate on my behalf with heart and intelligence. Wonderful combination, *****! Thank you for making a difference in my experience with Elan Solar; they are lucky and blessed to have you. I can't thank you enough for making a horrible situation become a good one! I'm up and running now, and I was listened to, understood, and helped by you! thank you, and *****, you have and earn 5star in customer service and humanity! *****, you rock!
  • Review fromDaniel S

    Date: 10/20/2022

    This was my best experience, the installers were so friendly. The agent who assisted me, *****, made sure that on the day of the installation it was comfortable for me to be present. They were very courteous and did not leave a mess in my house. The customer service is exceptional, best of all, they have employees who speak Spanish, *****, *****, and *****, they are very nice.
  • Review fromDima F

    Date: 10/14/2022

    Great company to work with! Super nice reps, that were able to sit down and answer our questions!
  • Review fromDavid S

    Date: 10/13/2022

    ***** was a great to work with. He really kept the install moving. When **** contacted me after to see how I liked my install, I recommended they buy him a ski pass because I was so happy with his work.The only thing I would have done different was to move panels so they were not partially over my back porch. I did not realize it until the first snow melted off that it might be a challenge.

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