Reviews

Review Details

• Review fromRamiro G

  Date: 05/22/2024

  Not at all worth the money. They did not contact me prior to arrival as I was told. The ***** were not cleared of wasps nests or cobwebs and it does not look like they put any granules in the yard. I am not at all satisfied with the service provided.

• Review fromAmerico M

  Date: 05/16/2024

  Not only did this pest control company fail to do their job properly, but they also had the audacity to charge me an early termination fee for their abysmal customer service! It's like paying extra for the privilege of being ignored and mistreated. Save yourself the headache and stay far away from this company

• Review fromDustin A

  Date: 04/19/2024

  Read the fine print before signing anything! These guys will lock you into a contract without telling you. Have seen no results as well. I have a dog so they only spray my front yard without even telling me. They have zero communication on when they are coming and or charging. Would not recommend this company to anyone!

• Review fromHenry W

  Date: 02/16/2024

  Do no sign a contract with this company. Promoted aggressively door to door with pressure to sign on the spot on a small tablet. I thought I had negotiated a price $50 that was reasonable for the service but turned out to be for the first service visit only. Subsequent visits were $130 and I found I had signed a contract for a year at that price. Service seems competent but at about 15 minutes a visit not remotely worth the charge. I should have known better. Sales approach had all the classic ear marks of gypsy driveway coating promotions

• Review fromThomas M

  Date: 01/30/2024

  Do not sign anything with them. ******* said was a year contract, but was 18 months. Nothing about a cancellation fee, which is 80 percent of all services not yet completed... After the first spray they ghosted me for two months and I assumed they forgot about me, so I did all the work myself. Then the finally want to schedule again, told them no don't need them I was highly dissatisfied with the work with the amount of ants and wasps they missed. Per the contract they were suppose to be back out ***** days, yet that is breaking contract. Nor did they say I could cancel within three days like ***** statue ******. Very pushy, no matter what they do you are still in the wrong on the contract.

• Review fromMichal C

  Date: 01/15/2024

  Tricked into signing a contract-she said she needed my signature to charge my cc. Also said I could cancel but that it would be better to wait to call until it was closer to the next service. Totally dishonest. (***** will catch up to her) After the first service we determined that our previous pest control company did a much better job and we had notable results-with the other company. Talked to a manager told him the story-that she said I could cancel, that I was tricked, and that we were not happy with the service-he said theyd send them out again (why would I want something again that should have worked the first time) I declined as I had the other company come back and thought Id be able to cancel. Not so! He did not help-basically said you pay either way-to get out of the contract or stay. My most recent service a 15 min walk around spray cost $130.Unbelievable! Looking forward to the day the contract is over!

• Review fromKim C

  Date: 01/12/2024

  I signed a contract for services that were fine a few years ago. As time went on I noticed the services getting worse and worse. I asked them to remove wasp nests repeatedly and after the visit it would still be there. I read my contract and it specifically asked to cancel in writing. I sent an email with the cancelation request in writing. They responded that cancelling in writing is what the contract is, but I had to contact an account manager by phone before they would cancel. That is not in the contract and they admitted it to me. We have made repeated attempts for 2 months now by leaving phone messages (they didn't ever answer the phone) and by emails. They continue to try to schedule appointments and say that we haven't cancelled. I am tired of cancelling over and over again with no results. I removed my credit card from the web portal so I wouldn't get charged and will file a complaint if any bills are sent to me. So frustrating!

• Review fromBonnie C

  Date: 09/21/2023

  This company is not honest. Do not sign a contract!

  BRD Pest Solutions LLC

  Date: 10/19/2023

  Thank you for reaching out. We apologize for your recent experience and would like to help you. This is not up to our company standards. Please send us an e-mail at ********************************* with a copy of your review.

  BRD Pest Solutions LLC

  Date: 10/19/2023

  Thank you for reaching out. We apologize for your recent experience and would like to help you. This is not up to our company standards. Please send us an e-mail at ********************************* with a copy of your review.