Credit Card Merchant Services
Eliot Management Group, LLCHeadquarters
Reviews
This profile includes reviews for Eliot Management Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 17 Customer Reviews
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Review fromLori M
Date: 10/03/2023
We made some bank changes recently and have had a couple of issues where charges have been rejected, each time I have reached out to ****** in customer service and the problem has been resolved within a couple of hours. Very Simple to use and great customer service!!
Eliot Management Group, LLC
Date: 10/05/2023
Thank you for taking the time to give us your feedback.Review fromAllen W
Date: 08/30/2023
Great service and simple to use!Always answers back if needed!Eliot Management Group, LLC
Date: 08/31/2023
Hello,We appreciate you taking the time out of your busy scheduled to give us this wonderful Feedback. Thank you for giving us the opportunity to serve you.Sincerely,Merchant RelationsReview fromRuby Diane B
Date: 08/28/2023
Great services provided by Eliot Management Group!! Reasonable fees as well.Eliot Management Group, LLC
Date: 08/29/2023
Thank you so much for your 5-Star Review! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Sincerely,Merchant RelationsReview fromRodrigo L
Date: 08/25/2023
*************************** what a beautiful person, she has the kindness to lessen to my situation come up with a solution and extremely patience and professional at all times...thank you very much to ***************************...!!!Eliot Management Group, LLC
Date: 08/29/2023
Thank for taking the time out of your busy day to post your feedback. Our #1 goal is customer service and to also be a help to all our merchants. Sincerely,Merchant RelationsReview fromJohn L
Date: 07/26/2023
They have been awesome to deal with. Any problems or issues they will get them resolved and get back to you in a timely matter.Eliot Management Group, LLC
Date: 07/27/2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Were here for you anytime.Sincerely,Merchant RelationsReview fromRene C
Date: 07/26/2023
my account mannager *************************** is very friendly, reliable and helps me out with anything i need, he gets back with me quickly with any question i have. I Highly recommend them.Thank youEliot Management Group, LLC
Date: 07/27/2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.Sincerely,Merchant RelationsReview fromMante L
Date: 07/26/2023
I work with them almost a years, I have perfect experience with their product and customer service, strongly recommend.Eliot Management Group, LLC
Date: 07/27/2023
Thank you so much for taking the time to leave us feedback. Our main goal is customer satisfaction. We are here to make your experience with us a good one.Sincerely,Merchant RelationsReview fromJOHNSON P
Date: 07/13/2023
Service with Eliot is always good, any issues or problems I have are settled immediately.Eliot Management Group, LLC
Date: 07/18/2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.Review fromTravis M
Date: 07/07/2023
Please avoid this company if you can. I was signed up by a very nice young man who apparently had a very short term with this company, however that seems to be the norm. I was originally processing through ***** fargo (my bank) and they lowered and switched me. However they did not fully terminate my services (which are still ongoing.)When my rates became less than competitive, I switched to Paypal, which has been extremely better. After waiting for my contract period to expire, I called to cancel their service. NOPE! Suprise you have been auto renewed! $450 termination fee. Needless to say I was surprised. I'm not happy to pay this, but I'm glad that I will finally be able to move on from this scam of a company. As a business owner, if I had to be deceptive to retain customers, I would at least think about why that is. Maybe you should improve your business model instead of focusing on how to "gotcha" people into fees. I will find every avenue available to me to let people know about your insane business practices, which may be "standard", or may not be. Newspapers were standard too. Evolve and be better.Eliot Management Group, LLC
Date: 07/13/2023
We have reached out to the merchant via phone yesterday (7/1/2023) and had to leave a message with an employee, stating our name and phone number for a call back. We are awaiting the merchant's return call so that we can come to some agreement as quickly as possible. Please contact us at ************.Review fromColleen R
Date: 06/16/2023
Elliot ********* Group seems like a great company to work for....but don't be fooled! My husband worked his **** off for 2 months on training and trying to build his portfolio....he is a wonderful sales man and has been for 17 years! But in the end their "system" went down so no one could use the computers to make any sales. That lasted for almost 3 weeks and then they let 20+ people go across the country including my husband! We have YET to receive his last pay check! We call HR everyday and there is a new message every day saying our pay roll is down and don't know when it will be back up and running! Our family is suffering daily because of this! A few people who my husband either trained with or worked with are looking into a class action suit to get what they are owned!WARNING....DONT WORK FOR THEM! WONT BE GOOD FOR YOU OR YOUR FAMILY!Eliot Management Group, LLC
Date: 07/13/2023
Not sure if you have come to the correct place to voice an employment issue such as this. We are willing to look into this matter to see what exactly took place. Please provide the name of your husband so that we can look into this matter and get back with you. You can contact us at ******************************************
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