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Business Profile

New Car Dealers

Murdock Chevrolet GMC Cadillac of Logan

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Suzie U

    Date: 04/16/2024

    I was very frustrated that I had to sign a paper saying it was okay for Murdock to NOT be responsible for any charges that came with a recall on my airbag in my truck. And then made me pay $203 for them to look at the airbag (saying it's a recall) so I could take my truck off the lot. And on top of that I was quoted $928 to bring my truck back in and have them go through the driver front door wiring harness to replace the airbag that is on the passenger's side. This is something that the dealership knew if it was a recall that through the government, GMC is to pay for the replacement and it shouldn't have cost me a dime. I will never go back to them. The dealership is very shady and not willing to take responsibility on this matter even after calling back and explaining the situation to several people.

    Murdock Chevrolet GMC Cadillac of Logan

    Date: 04/18/2024

    Hi *****,Thank you for taking the call from our service manager today. We apologize that we didn't do a sufficient job explaining how GM handles this particular recall during your visit. We're glad to be on the same page now and that your concerns have been addressed and satisfied. We appreciate your business and look forward to handling this service and seeing you again in the future. Best regards, Murdock Chevrolet Logan.

Murdock Chevrolet GMC Cadillac of Logan is NOT a BBB Accredited Business.

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