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Business Profile

Employee Benefit Plans

National Benefit Services, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for National Benefit Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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National Benefit Services, LLC has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Corey L

      Date: 01/10/2025

      This place is so unprofessional and unorganized it is sickening. I first started my process with them in October, I was given the wrong paperwork, but not informed that it was the wrong paperwork until after I completed it and they alerted me a month later. I then filed the correct paperwork. They told me everything was completed on December 3 however, my paperwork was lost or stuck And theyll get back to me later. That never happened and I had to call them repeatedly to pressure them to process my paperwork. I ask them to send me an email of the paperwork and they did not so I had to call ahem again. Here we are 4 months later And I finally got my paperwork just to hear from the third-party that NBS had filled the paperwork out incorrectly. I have bills to pay and Im about to be homeless because theyre holding up my money process with their Incompetence.

    • Melissa R

      Date: 10/17/2022

      This place is a joke! There is definitely something shady going on here! Ive been trying to pull my retirement funds for 2 months now! They are a 3rd party to my actual benefit company. Sometimes when I call they have no record of me in their system or cant find me based off the info I give them. Other times they are waiting on a final signature. The process that was supposed to take 5-7 business days is at exactly 2 months now!! Odd too, that I am out almost 2k because of how much the market has fluctuated since I initiated this request and now!!! Do everything you can to avoid this company!! They are not trustworthy!!

    • Kathleen O

      Date: 06/17/2022

      Administers my 401b plan. Requests for distribution of YOUR money take on average 3 weeks - NOT the 3 to 5 business days they state, IF an emergency comes up you are screwed. VERY SLOW processing time, Frustrating as h*** When you call, they give you some BS about wrong forms - been using same form for 4 years - then send me the right form instead of your auto response that it will be processed within 3 to 5 business days!

    National Benefit Services, LLC is NOT a BBB Accredited Business.

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