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Business Profile

Air Conditioning Contractors

The Air Gods, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

Complaints

This profile includes complaints for The Air Gods, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Air Gods, LLC has 2 locations, listed below.

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    • The Air Gods, LLC

      null San Antonio, TX 78239-4072

    • The Air Gods, LLC

      13423 Blanco Rd Pmb 867 San Antonio, TX 78216-2187

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/06/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I spent 300 for 3 pounds of refrigerant and a new condenser for 50 dollars for my AC unit at home. When I contacted the owner /operator about the issue I was told and additional service fee would be charged if he came back out. It was less the. 30 days i then asked how much refrigerant was given I was told oh I dont remember I asked for an invoice I was told he was on vacation and would get it to me upon his return. I dont believe refrigerant was put my unit because its still doing the same thing

    • Initial Complaint

      Date:04/10/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The owner of Air Gods is *************************. Attached you can see the original invoice for install of an **** system and proof of payment. Final installment was paid on 12/14/22.To date he claims the cooling works on the **** system he installed and the heating does not.On March 17th he texted me "I have the heat turned off but it will be ready to go tomorrow morning."He has only texted me once since then, while also ignoring all of my phone calls, voicemails, emails and texts.His final text was on March 28th "I don't wanna come back out until someone is available."Since then no text replies or answers to my many phone calls, voicemails and emails.The owner of Air Gods is *************************. His info is below:************************* The Air Gods LLC Co-Owner/Lead Technician PH:************ Cell: ************ ******************************************** www.theairgods.com His license info:LICENSED & INSURED | CONTRACTOR #: TACLA00113687E His staff:******************* <********************************************>,***************************** <************************************************>,Love ***** <*****************************************>

    The Air Gods, LLC is NOT a BBB Accredited Business.

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