Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Administrative Services

Independent Dealer Group, Inc.

Headquarters

About

Important information

  • Additional Info:
    According to TX Secretary of State records, NJ Secretary of State records, the New Jersey BBB files and the NCTX files, Peter Masi and Kurtis Orcutt are principals of Accelerated Service Enterprise LLC, Dealer Motor Service Inc, Independent Dealer Group Inc and Ownershield Inc and National Security Exchange LLC dba Auto Care.

    The BBB Business Profile for Accelerated Service Enterprise LLC can be found here;

    https://www.bbb.org/dallas/business-reviews/administrative-services/accelerated-service-enterprise-in-richardson-tx-90850427?language=1 .

    The BBB Business Profile for Dealer Motor Service Inc can be found here;

    https://www.bbb.org/dallas/business-reviews/auto-warranty-plans/dealer-motor-service-in-richardson-tx-90852281?language=1 .

    The BBB Business Profile for Ownershield Inc can be found here;

    https://www.bbb.org/dallas/business-reviews/auto-warranty-plans/ownershield-in-richardson-tx-90304964?language=1 .

    The BBB Business Profile for National Security Exchange LLC dba Auto Care can be found here;

    https://www.bbb.org/dallas/business-reviews/auto-service-contract-companies/autocare-in-richardson-tx-90345937?language=1 .

About This Business

BBB Accredited Since: 2/12/2018

Years in Business: 31

Business Details

BBB File Opened:
5/22/2017
Business Started:
7/9/1994
Business Started Locally:
3/20/2006
Business Incorporated:
7/9/1994
Type of Entity:
Corporation
Alternate Names:
IDG
Smart Autocare
Related Businesses:
Dealer Motor Services, Inc
Business Management:
Mr. Matthew Taylor, Compliance Manager
Mr. Peter G. Masi, Director
Mr. Richard Kahlbaugh, Exec Chairman/Director
Mr. Michael Grasher, CFO/Director

Additional Contact Information

Principal Contacts
Mr. Peter G. Masi, Director
Customer Contacts
Mr. Matthew Taylor, Compliance Manager
Mr. Peter G. Masi, Director
Mr. Richard Kahlbaugh, Exec Chairman/Director
Mr. Michael Grasher, CFO/Director

Latest Reviews

  • Dana M

    "I'm very ****** with the warranty through Smart Autocare for a powertrain warranty to replace my transmission in my ****** Rogue 2016. My vehicle has been at the dealership since May 7th at ***************************************** in **********, **." ... Read full review

  • martez n

    "i purchased my vehicle with all inclusive bumper-to-bumper warranty dec 27th 2022 from smart autocare the engine failed less than a year catastrophically on sep 17th 2023. it went straight to the dealer where the claim was made for an engine replacement and this is where the worst experience i ever encountered started to unfold." ... Read full review

  • Thomas B

    "This has been the worst company to deal with for a payment for GAP policy. Its now going on 3 months since I totaled my vehicle." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.