Reviews

This profile includes reviews for Zips Car Wash's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Zips Car Wash has 127 locations, listed below.

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  Zips Car Wash

  8400 Belleview Dr Ste 210 Plano, TX 75024-0431

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  Zips Car Wash

  5090 W University Dr Prosper, TX 75078

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  Zips Car Wash

  5274 Dixie Hwy West Chester, OH 45014

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  Zips Car Wash

  12167 Montgomery Road Cincinnati, OH 45014

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  Zips Car Wash

  11346 Princeton pike Cincinnati, OH 45246

Review Details

• Review fromCristina C.

  Date: 05/21/2025

  This business signs up customers for memberships without their knowledge. Multiple complaints about this issue on their online reviews. Upon canceling the unwanted membership they offer to maintain your membership at a reduced rate. This behavior seems to be their standard operating procedure.

• Review fromLaura S

  Date: 04/17/2025

  Dont spend your hard earned money here. $24 for a car wash and it came out as if my tailgate never touched a brush and the tire shine I paid extra money for was not visible. I asked for it to be run back through again and for them to manually brush the back as most car washes do routinely without asking. It was sent through a second time with no extra attention and no better result. I went into the office to see if someone could rectify the situation and a snotty attendant told me they would not send it through a third time and that I could complain to corporate. I did just that and corporate totally blew me off. No attempt to give me a free wash. No attempt to reimburse me for my substandard experience. There are at least two other car washes within a 2 mile radius. Dont waste your money here. Since I have now made two complaints to the ownership and Both were nothing but nasty, I will make good on my promise to post a bad review on every site I can find. Karma is a b**** Hopefully, I will cost them $24 1000 times over. This is not the way you do business. Hire someone other than lazy snotty people to run your business.

• Review fromBRANDEN S

  Date: 03/14/2025

  Facilities are broken down and do not provide the product they are selling. None of the vacuums work and the wash left to residue on the car because the rinse cycle was not working.

• Review fromPete P

  Date: 02/23/2025

  I had a little different situation happen. My business was called out for a troubleshoot with their equipment at the South Jordan, Ut location. The maintenance person, ****** accepted my terms of payment ( due on receipt at the time of service with a CC) and asked us to help them. We showed up on time and when asked for payment he said they shut his card off that morning and put a hold on spending. It took us weeks to get paid for an invoice under $300. We finally got paid by ** and then they immediately did a chargeback to take their money back. DONT GO NEAR THIS PLACE.

• Review fromVicki W

  Date: 02/19/2025

  Went to wash jeep and the employee ask me what I wanted to do and all I wanted wash a regular wash for ***** and he signed me up for membership without telling me and got charged on credit card. I have talked to 2 guys and sent them what they asked for to show charges. Since the beginning of 2025 all I get is we sent the information to main office but no refund!

• Review fromTeresa M

  Date: 01/30/2025

  False statement by employee. False statement by ***, have email to back this up. Claimed they would refund the $25.00 that they took out of my bank account on 11/12/2024, instead they took out another $25.00 from my bank account on 12/10/2024.

• Review fromBrandy A

  Date: 12/01/2024

  They had an employee, walk up to me as I was completing my transaction and in a VERY pushy way took over the remainder of my order. He then signed me up WITHOUT permission for a membership and they have been taking $45 from me EVER SINCE JUNE. No one answers their call lines and I am disputing the charges and if I don't get a refund I am calling the police to report CC fraud.

• Review fromJohn N

  Date: 10/30/2024

  Fraud! They began billing me monthly for a subscription membership for which I did not enroll. I believe this all started after giving my credit card for a groupon.

• Review fromMarjorie J

  Date: 10/17/2024

  I cancelled my membership in July of 2023. I have a written confirmation that the membership was cancelled as requested. Then in April 2024, they started billing my account $45.00 per month, after a $10.00 payment was made, ( Which I did not make a payment. For what?) They will not provide proof of that, nor will they refund me, even though they are committing fraud. From the looks of the string of comments, it appears that a Class Action Law Suit may be in order, to stop them form this illegal behavior. They do not take cash and I would imagine that is because they want your debit card information to bill you monthly without your permission. Consider reaching out to your bank and file for a "Charge Back". If your debit card/credit card, that is being charged is issued by Visa or Mastercard, this may be a viable option to get some or all your money back. That is my next move. If that doesn't work, then I will be seeking legal action!

• Review fromJennifer L

  Date: 10/14/2024

  The high pressure of this car wash cracked my windshield necessitating an 885.00 repair on my part. There were no cracks, chips, spider cracks, nothing on my windshield prior to entering the car wash as confirmed by the attendant who reviewed my car and took payment before entering the car wash. When filing the claim with the attendant immediately after, he stated there was nothing on my windshield prior to the car wash. Management took almost two weeks to respond to my claim and only after I followed up. They then said my windshield was damaged prior to entering the car wash. This is a dishonest business who does not stand behind their product.