Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

The Move Pros

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

About

This business has 1 alert

Important information

  • Additional Info:
    While BBB continues to accept and report complaints against this business and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated that it will not accept or respond to complaints forwarded by BBB.

About This Business

Years in Business: 9

Business Details

BBB File Opened:
9/17/2012
Business Started:
11/30/2015
Alternate Names:
Texas Move Pros, LLC
Tom the Mover
Texas Move Pros
Business Management:
Thomas Wayne Stephens II, Owner

Additional Contact Information

Principal Contacts
Thomas Wayne Stephens II, Owner
Customer Contacts
Thomas Wayne Stephens II, Owner
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

  • On March 21, 2016, BBB notified The Move Pros of its concerns regarding the company's marketplace practices.

    Specifically, based on the types of services The Move Pros offers, the business must have a license issued by Texas Department of Motor Vehicles to operate as a motor carrier in Texas. BBB has not located an active licensing authorization from Texas Department of Motor Vehicles for The Move Pros as a motor carrier.

    BBB requested documentation establishing that The Move Pros has been properly licensed to conduct business in Texas by the Texas Department of Motor Vehicles.

    As well, BBB is unable to verify a valid business registration for The Move Pros. BBB requested the company provide the legal name(s) and registration(s) for The Move Pros.

    As of April 12, 2016, The Move Pros has failed to respond to BBB's requests.

Additional Information

Other Resources
Texas Department of Motor Vehicles
PO Box 2293
Austin TX 78768
Phone Number: (512) 416-4800
http://www.txdmv.gov/vehicles/dealers/lists.htm
U.S. Department of Transportation

U.S. Department of Transportation (Vehicles)
1200 New Jersey S.W.
Washington DC 20590
Phone Number: (202) 366-4000
Business Categories
Moving Companies

Latest Reviews

  • Payton B

    "The Moving Pros employees were very money hungry, demanding extra money/tips from the beginning. They initially quoted me $320." ... Read full review

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.