About
Overview
Floors Etc.
1203 Roy Street
Houston, TX 77007-3313
See Hours
| Monday | 8:00 AM - 4:00 PM |
|---|---|
| Tuesday | 8:00 AM - 4:00 PM |
| Wednesday | 8:00 AM - 4:00 PM |
| Thursday | 8:00 AM - 4:00 PM |
| Friday | 8:00 AM - 4:00 PM |
BBB Accreditation & Rating
About This Business
Call to Schedule your COMPLIMENTARY On-Site Consultation or Personal Showroom Consultation.
BBB Accredited Since: 5/27/1998
Years in Business: 33
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Greater Houston and South Texas
- BBB File Opened:
- 5/1/1998
- Business Started:
- 1/13/1992
- Business Incorporated:
- 1/13/1992
- Type of Entity:
- Corporation
- Alternate Names:
- Floors Etcetera, Inc.
- Business Management:
- Ms. Sandra L Burnett, President
- Mr. Danny Krienke, Vice President
Additional Contact Information
- Principal Contacts
- Ms. Sandra L Burnett, President
- Mr. Danny Krienke, Vice President
- Customer Contacts
- Ms. Layneigha Holland, Customer Service Specialist
- Fax numbers
- Other Fax: (713) 880-1255
- Additional Email Addresses
- Primary: Email this Business
- Complaint: Email this Business
- Inquiry: Email this Business
- Sales: Email this Business
- Customer Service: Email this Business
- Additional Websites
- FloorsEtcetera.com
Additional Information
- Payment methods
- - Cash
- Checks
- Mastercard
- Visa
- Discover
-American Express - Refund and Exchange Policy
HARD SURFACE
Floors Etcetera, Inc. (DBA: Floors Etc.) warranties the workmanship of your Hardwood Flooring installation for one year after the completion of work. All workmanship is guaranteed to be first quality. Should any defects due to faulty workmanship become apparent, Floors Etc. will correct the problem free of charge. Your hard surface installation warranty Floors Etc. will warranty your labor for a period of one year from the completion of the installation. This warranty covers only the installation provided by Floors Etc. Types of service provide at no extra charge under the terms of the warranty include: repair of transitional moldings, removal of air bubbles, loose grout. etc.EXCLUSIONS:
1. Product defects are covered by the manufacturer’s warranty.
2. This warranty does not cover damage caused by abuse, neglect, improper use, cleaning agents or by loose lay installation.
3. This warranty does not cover gouges, scratches or damage caused by water, erosion, insects, pets, spiked heel shoes, neglect, misuse, insufficient protection, improper maintenance, not maintaining proper humidity conditions, or failure to follow our written instructions.
4. We cannot guarantee against fading due to sunlight. As time goes by natural exposure to sunlight will slightly change the color of any hardwood floor, as well as some other hard surface floors (e.g.: laminates).
5. Due to their inherent nature, hardwood floors will continue to shrink and expand and depending on the season, humidity and heating conditions. Any small gaps that might occur between hardwood planks are normal and not covered by this warranty.CARPET
Floors Etcetera, Inc. (DBA: Floors Etc.) warranties the workmanship of your carpet installation forone year after the completion of work. All workmanship is guaranteed to be first quality. This
warranty covers only the installation provided by Floors Etc. Should any defects due to faulty
workmanship become apparent, Floors Etc. will correct the problem free of charge. Types of
service provided at no extra charge under the terms of the warranty include: remaking of seams
which gap, ravel, or fray, re-stretching of carpet, repair of transitional moldings.
EXCLUSIONS:
1. Product defects are covered by the manufacturer’s warranty.
2. This warranty does not cover damage caused by abuse, neglect, improper use, cleaning
agents, flood, or foundation settling.- Business Categories
- Hardwood Floors, Floor Installation, Flooring Contractors, Hardwood Floor Contractors, New Carpets, Floor Coverings, Floor Materials
Latest Reviews
Suzanne
"One of the best in the business. Knowledge, experience, and courteous service for all renovation needs and all at very competitive rates." ... Read full review
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