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Business Profile

Car Dealers

Motor World

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/14/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  



    The Company sent me the Documentation but I was not listed on the Title. Therefore I had to send it back to them that they can update the Title. Until today I don´t have the Title for the car.



    Regards,



    Tim ******

     

    Business Response

    Date: 11/29/2024

    Dear Sir/ Madam 

    This is Hamad from Motor World i'm the GM at Motor World and i was on vacation just got back in office today, for this specific customer we have already sent him the title i'm not sure what he is talking about since i was out of country but i will look into this immediately and resolve this issue. 

    Hamad Sohail 

    Motor World 

    Thank You 

    Business Response

    Date: 12/11/2024

    Let me check what's wrong with the title i was out of country so i am still catching up on things so let me make this my top priority and fix the title and send it to the customer. 

    Customer Answer

    Date: 12/23/2024

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.  



    As long as the Title is not send to me, the problem is not solved.

    Instead of promising to make it highest priority, give me an estimate when I´ll receive the updated and signed Title.



    Regards,

    Tim ******



     

    Business Response

    Date: 12/23/2024

    Title has been fixed and is ready to be mailed we are trying to contact the buyer but we are getting no response back please call us at 832-569-**** or email us the fedex label at [email protected] 

    Customer Answer

    Date: 01/11/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  







     

Motor World is NOT a BBB Accredited Business.

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