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Business Profile

Healthcare Linen Services

Direct Textile Store, llc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Healthcare Linen Services.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • chad h

    Date: 10/22/2024

    Company actively practices ************** Displays items on their website, allows you to order, then very swiftly tells you it is "backordered" but by the way, we do have a more expensive item you can choose.Their website will charge your card then they tell you a day later "oh sorry we don't have it." Ridiculous if you are a business dont waste your time. The reason I believe they do this is they offer a price they cannot really offer - just to offer you an item as a sub that is inferior in quality and more money

  • Kim M

    Date: 08/05/2024

    This place has no integrity and will steal you blind. They promised a refund on some tablecloths I bought they said were backordered. They said they would refund the money but they didn't. I thought they were going to refund the money and unfortunately ordered 48 other ones that were nothing like the picture. Horrible polyester rough ugly strings. Asked for a refund and now they want to charge me a restocking fee, shipping to me that should be refunded and I have to pay for return shipping on a very heavy box of 48 table cloths. Very poor quality and false advertising. Do not buy from these people. Look...notice only 5 stars and 1 stars. Kinda odd. Believe the 1 stars or be prepared to be ripped off!

    Direct Textile Store, llc

    Date: 08/07/2024

    This review contains false information, the person making this review is not a true customer. The customer was her daughter, there are two orders one was fully refunded back to the customers original method of payment and the other order the true customer was not satisfied with her items, she was given a copy of the company return policy along with the *** and return address to ship the unwanted items back the customer has refused to follow that return policy and her mother the person placing this review has threatened customer service staff and become extremely abusive to the staff stating that if we do not refund her daughter in full she will make us pay and we will regret it. We have the proof of all the verbal abusive emails received. We ask that this review be taken down as the information is false. 

Direct Textile Store, llc is NOT a BBB Accredited Business.

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