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About

About This Business

BBB Accredited Since: 12/21/2022

Years in Business: 32

Business Details

BBB File Opened:
5/11/2004
Business Started:
9/10/1992
Business Incorporated:
9/10/1992
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
1A Smart Start, LLC
Smart Start Incorporated
Business Management:
Mr. Matthew Strausz, CEO
Mr. Tom Kissler, Manager

Additional Contact Information

Principal Contacts
Mr. Matthew Strausz, CEO
Mr. Tom Kissler, Manager
Customer Contacts
Mr. Tom Kissler, Manager
Additional Phone Numbers
Other Phone: (800) 831-3299

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
Texas Department of Public Safety
5805 N Lamar Blvd
Austin TX 78752
Phone Number: (512) 424-2000
http://www.txdps.state.tx.us

Latest Reviews

  • Korynn V

    "They dont even deserve one star. How do I get put in lock out mode when my car had a dead battery and didnt move or get driven for 8 days?" ... Read full review

  • Colin W

    "I have installed a device at the end of April and still cannot restore my driving privileges because the company refuses to send me a Certification of Installation which is required in **. I call to get the form, and the customer representatives are not helpful." ... Read full review

  • Brian S

    "This company should be shut down I'm on food stamps not once they told me there's programs to help you pay I moved now it's 183 then come to find out they charging my credit card 50 dollars just for s*** and giggles with out my promossoon just look at my stampent 50 doller charges why you a robber 911 smart start using my credit card ok 50 dollars I'm on food stamps then one day the device says you have 72 house or you locked out of a truck I own smart don't own my truck I do not them me ok I go get it caliprated it says it was unplugged twice no I never un plugged ok 208 85 to unlocked the truck I own so I'm on food stamps but smart start own my truck and can bill my credit card for s*** and giiles you need a class action lawsuit a huge your a cropt company you don't own nothing of mine I'll rip that machine out you come get it from my hands dump company class action lawsuit bring it down hard you learn how feed you're kids while living on the streets"

View all Reviews

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