About
Important information
- Additional Info:This profile reflects complaints for Ashley Furniture HomeStore locations located in the following states: AR, IL, IN, KY, LA, MI, MO, MS, NM, OH, TN, and TX. If you did not purchase from a store in one of these states, please hit "back" and search for the specific location where you made your purchase so your complaint may be routed correctly.
For efficient processing, please include the store address of where you made your purchase in the complaint details. You may also include your order number and/or upload a copy of your invoice/receipt. Multiple Methods
Overview
Headquarters
Ashley HomeStore
502 Fountain Pkwy
Grand Prairie, TX 75050-1405
See Hours
| Monday | 10:00 AM - 9:00 PM |
|---|---|
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 8:00 PM |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 2/1/2005
Years in Business: 23
Business Details
- Local BBB:
- BBB Serving North Central Texas
- BBB File Opened:
- 8/26/2002
- Business Started:
- 8/1/2002
- Business Started Locally:
- 8/1/2002
- Business Incorporated:
- 1/19/1999
- Type of Entity:
- Corporation
- Alternate Names:
- Ashley Furniture HomeStore
- The Dufresne Spencer Group LLC
- Business Management:
- Ms. Michelle Gomez
- Mr. Mike Linton, CFO
- Mr. Chad Spencer, President
- Mr. Mark Dufresne, Director
Additional Contact Information
- Principal Contacts
- Ms. Michelle Gomez
- Mr. Mike Linton, CFO
- Mr. Chad Spencer, President
- Mr. Mark Dufresne, Director
- Customer Contacts
- Ms. Michelle Gomez
- Mr. Mike Linton, CFO
- Mr. Chad Spencer, President
- Mr. Mark Dufresne, Director
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Business Categories
- Furniture Stores
Latest Reviews
Angelina G
"I bought a Casper mattress from Ashley Furniture. ****** had a 100 days to try out their mattress." ... Read full review
Madison G
"We bought a bed frame last year from Ashley. The delivery occurred over a month later." ... Read full review
Kimberlyn F
"had to pick 1, but the product and service is well below 0.I am extremely disappointed with my experience with Ashley Furniture." ... Read full review
More Resources
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