About
Overview
Headquarters
W3 Luxury Living
2505 N State Hwy 360 Service Rd E
Grand Prairie, TX 75050-7838
See Hours
| Monday | 8:30 AM - 5:30 PM |
|---|---|
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 9/12/2022
Years in Business: 10
Business Details
- Local BBB:
- BBB Serving North Central Texas
- BBB File Opened:
- 8/22/2019
- Business Started:
- 6/23/2015
- Business Started Locally:
- 6/23/2015
- Type of Entity:
- Partnership
- Alternate Names:
- The Towers at Mercer Crossing
- The Mansions at Mercer Crossing
- The Luxe at Mercer Crossing
- The Mansions of Prosper
- The Mansions at Oak Point
- The Luxe of Prosper
- The Luxe of McKinney
- The Mansions of McKinney
- W^3 Owner, L.P.
- W^3, L.P.
- Business Management:
- Ms. Bree Divin, Regional Manager
- Mr. Marcus Hiles, Managing Member
Additional Contact Information
- Principal Contacts
- Ms. Bree Divin, Regional Manager
- Mr. Marcus Hiles, Managing Member
- Customer Contacts
- Ms. Bree Divin, Regional Manager
- Mr. Marcus Hiles, Managing Member
- Social Media
Additional Information
- Payment methods
- ACH, Credit Card
- Business Categories
- Apartments
Latest Reviews
Julio V
"Im writing to share my terrible experience with The Mansions at Mercer Crossing in **************, **, where I was billed $5,594.22 in lease termination fees for an apartment I never moved into due to habitability issues." ... Read full review
Aisha T
"Deceptive, Unethical, and Retaliatory Beware of W3 Living W3 Luxury Living and Mansions Mercer Crossing are the absolute worst rental experience I have ever endured. They misled me into signing a lease for a filthy, uninhabitable apartmentmold, grime, broken appliances, disgusting odors, and trash buildup everywhereonly for their staff to completely dismiss my concerns hours before move-in." ... Read full review
KA E
"A waste of money and effort for decent tenants wanted to be treated with respect. These so-called community managers of ang W3 property are a JOKE." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.