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Business Profile

Loan Servicing

United Equitable Mortgage Corporation
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/14/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi ******, 

    The company (UEMC) has not yet reached out to me regarding this matter, but Im glad the credit bureaus have removed the report from my credit history after they realized its a fraudulent company. 

    Thank you so much for your help and effort to reach out on my behalf. 

    I appreciate the work you do to put companies like this in check for fraudulent practices. 

    Sincerely, 

    Oluwasanmi Aderibigbe 
    ed an independent Realtor who confirmed the land's actual value, further evidencing the breach of trust and false valuation. On June 19, 2024, I notified UEMC and Double Diamond of the fraudulent activity, requesting a response within 10 business days. After the deadline passed on July 8, 2024, I received a letter on July 9, 2024, stating they stopped electronic withdrawals and directed me to use check payments sent to an unrelated address. This suspicious move reinforces my claim of their fraudulent practices.I kindly ask that this report should be removed from my credit history to prevent further damage to my credit.As a part of your investigation, please feel free to call the realtor- ************* and also the *************************** for confirmation.Thank you for your attention to this matter.Sincerely,

United Equitable Mortgage Corporation is BBB Accredited.

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