Brand Development
Influxer Inc.About
Important information
- Additional Info:
On November 5, 2024, BBB recently identified a pattern in consumer complaints regarding the marketplace
behavior of the company Influxer Inc. Specifically, BBB has received complaints
alleging that Influxer Inc.:- Delivery Issues: Consumers reported
significant delays in receiving their orders. Promised delivery within a
specific time (often 5-7 business days), customers waited weeks or even
months without receiving their items. - Refund and Exchange Issues: Complaints highlighted
the company’s refusal to issue refunds or allow cancellations, including citing
their policy of not providing refunds for custom orders, even when the
products had not yet shipped. - Poor Communication and Customer Service: Customers reported
receiving automated responses that did not address their specific
concerns and found it difficult to reach a real person for assistance. Complaints
noted that the company did not provide a phone number for direct contact,
and emails often went unanswered or received generic replies.
On November 5, 2024, BBB sent email and postal correspondence to Influxer Inc.., to address this pattern of complaints.
Influxer Inc. responded to this BBB Inquiry via email on November 18, 2024.
BBB is currently communicating with Influxer Inc. regarding these concerns.
- Delivery Issues: Consumers reported
About This Business
Years in Business: 3
Business Details
- Local BBB:
- BBB Serving North Central Texas
- BBB File Opened:
- 7/2/2024
- Business Started:
- 2/23/2022
- Business Started Locally:
- 6/2/2023
- Business Incorporated:
- 2/23/2022
- Type of Entity:
- Corporation
- Alternate Names:
- Influxer
- Business Management:
- Mr. Tyler Jaynes, Executive Director/CEO
- Mr. Keith Miller, Vice President
- Mr. Steve McLean, Director
- Mr. Michael Nemeroff, Director
Additional Contact Information
- Principal Contacts
- Mr. Tyler Jaynes, Executive Director/CEO
- Mr. Michael Nemeroff, Director
- Customer Contacts
- Mr. Tyler Jaynes, Executive Director/CEO
- Additional Email Addresses
- Primary: Email this Business
- Social Media
Additional Information
- Business Categories
- Brand Development
Latest Reviews
Geneva S
"I placed an order with Influxer back in November 2024 for a personalized jersey and never received it. Its now April 2025five months ******** still no product." ... Read full review
Jamie K
"The WORST company to be representing our college athletes!" ... Read full review
Daniel B
"********* COMPANY!" ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.