Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hospice

Traditions Health Care

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospice.

Complaints

This profile includes complaints for Traditions Health Care's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Traditions Health Care has 63 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Traditions Health Care

      1862 Rock Prairie Rd Ste 201 College Station, TX 77845-6170

    • Traditions Health Care

      4100 International Plaza Suite 420 Fort Worth, TX 76109-4824

    • Traditions Health Care

      1613 East Main Suite A Madisonville, TX 77864

    • Traditions Health - Home Health & Hospice Care

      3221 N Toben St # 200 Wichita, KS 67226-2918

    • Traditions Health Care

      2267 Village Mall Dr Unit 4 Ontario, OH 44906-1369

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/04/2025

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My father signed on with Traditions Hospice 8 months ago. At first we were pleased with the services, my father had declined since starting with them, due to incontinence he required a ***** catheter in December 24. This was the beginning of the nightmare. The catheter was a constant source of problems. It would sometimes last a week before leaking but most the time it leaked every few days. The staff couldnt figure out why this kept occurring. They changed it many times, antibiotics, different sizes, etc. just never got it solved. As a result of this his lower back was very red and irritated. Traditions hospice solution? They reported ME to adult protective services. Not only did I have no warning about this but after calling and asking if it was in fact their company that reported me, I was told yes. The reason I was given is that theres concerns about him sitting in wet diapers!! We had bath aids and nurses out to our home 3-4 times a week sometimes more! He had a leaking catheter for 3 months. It was 24/7. Cleaning, washing linens, being available for staff whenever they could come here. Bottom line, the people I called to help me with my paralyzed father, the people I opened my home too and asked for help, filed an actual report to adult protective services on ME!. Fast forward to a week later, I had this horrendous social worker and two police officers knock on my door (great for the neighbors) yelling my name and asked to come in. The social worker ******* ****** w/**** who had had an appointment to come here the week before had cancelled 15 mins prior and said she would call to R/S. Next thing I know she showed up with police. My poor father, was confused and questioned for 30 mins. In the end she left saying we are all good here. She didnt even physically look at his back! She just questioned a non verbal, 78 yr old stroke victim. Imagine caring for your parent who is dying and getting BS issues like this. Be careful who you let in.

      Business Response

      Date: 05/07/2025

      Thank you for your feedback. At Traditions Health, providing excellent patient care and making sure our patients and their families feel supported is our number one priority. We apologize we fell short of your expectations. While we are unable to discuss specific encounters publicly due to privacy laws, we would greatly appreciate the opportunity to discuss this with you offline. Please feel free to email us at *********************************************************. 

    Traditions Health Care is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.