About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 1/9/2025
Years in Business: 19
Business Details
- Local BBB:
- BBB serving the Heart of Texas
- BBB File Opened:
- 3/26/2012
- Business Started:
- 5/25/2006
- Business Incorporated:
- 5/5/2006
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Chase E Cooley, General Manager
- Mr. Clay Cooley, President
- Ms. Linda S Groover, Executive Assistant
Additional Contact Information
- Principal Contacts
- Mr. Clay Cooley, President
- Ms. Linda S Groover, Executive Assistant
- Customer Contacts
- Ms. Linda S Groover, Executive Assistant
- Additional Websites
- claycooley.com/
- Social Media
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Other Resources
- Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave.
Austin TX 78731
Phone Number: 888-368-4689
https://www.txdmv.gov/ - Business Categories
- New Car Dealers, Used Car Dealers, Auto Repairs, Car Dealers, Auto Services, Foreign Auto Repair, Auto Parts, Car Leasing
Latest Reviews
Robert J
"How many times have you been to a dealer service department only to wait infinitely to even get a 'Hello'? Have you walked away disappointed promising to never return to such a consumer unfriendly trench?" ... Read full review
Ronnie E
"Well went to purchase car advertised for ***** wound up paying 25k for it total 5k in interest 19k for car **** for warranty ( website says all used cars are motortrend certified and come wth Complimentary 12 month ****** mile warranty ,would have returned before 3 days but contract was in spam folder so I was to late, I wanted to exchange it on the 6th day I go to dealerships and was told I can't exchange for new car because has to be about same price,new 2023 mitsubishi mirage are advertised for ****** plus the 995 they charge to sell a car to you and rhe **** for the family warranty that you also have to pay or they won't sell a car to you that would have been almost exactly the 19k I paid for the 2020 ,one financial manager said I could but payments would be 3 times the 250 I paying now plus thry didnt have any in stock , a sales person said I couldn't exchange because I smoked in car (doesn't have any disclaimer on website stating that )was also told couldn't exchange unless damaged again not on website ,called another clay ********************** dealership and was told there no charge for family guaranty, received letter from bank that ***** was requested loan from clay ********************** why was that amount requested if car was 19k ?" ... Read full review
Sam I
"Worst experience possible!" ... Read full review
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