Reviews

This profile includes reviews for Six Flags Corporate Office's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Six Flags Corporate Office has 28 locations, listed below.

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  Six Flags Corporate Office

  1000 Ballpark Way Arlington, TX 76011-5168

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  Six Flags Corporate Office

  2201 Road To Six Flags St E Arlington, TX 76011-5157

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  Darien Lakes Resort

  9993 Alleghany Rd. Darien Center, NY 14040

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  Six Flags

  230 Park Ave Fl 16 New York, NY 10169-0005

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  Six Flags America

  13710 Central Ave Largo, MD 20774-8639

Review Details

• Review fromDeborah E

  Date: 05/22/2025

  Dont buy a membership. I had a membership for my family for 5 years. It went from ***** per month to ***** per month. When I called customer service, they just said Im sorry, membership prices went up. They could have notified me and couldnt care less that I canceled.

  Six Flags Corporate Office

  Date: 05/23/2025

  Hi **** we appreciate your feedback and would like to hear more from you regarding your experience. Please reach out to us at **************************************************** so we can better assist you.
  

• Review fromTara B.

  Date: 05/09/2025

  Horrible I called because there id me software they use for discounts was not verifing my information and I called and asked what can they do am I able to purchase tickets at the park a new person in training said no you can only go thru that process & cant buy tickets at the park so now I have to pay full price on my kids birthday even though Im a 1 st responder

  Six Flags Corporate Office

  Date: 05/12/2025

  Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

• Review fromDan R

  Date: 05/09/2025

  Every year I go this place gets worse. Lines are long enough as it is but now half the rides are out of order, the food lines take over an hour and a half to get food and the prices for the food is triple what it was a few years ago. $16 for a box of nachos, $16 for a turkey sandwich, $6 for a bag of chips from a vending machine etcbut again if it wasnt for every food place having only 1-2 people taking their sweet time to serve people itd be bearable but good lord. You can tell private equity has ruined what used to be a great experience. Its a real bummer.

  Six Flags Corporate Office

  Date: 05/12/2025

  Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.
  

• Review fromJim T

  Date: 04/29/2025

  Six Flags does not honor tax exemptions for fully disabled veterans, as communicated by their customer support during an attempt to purchase season passes. This policy is maintained despite Oklahoma State law. This approach may be perceived as lacking consideration for disabled veterans.

  Six Flags Corporate Office

  Date: 04/30/2025

  Hi ***, we appreciate your feedback and would like to hear more from you regarding your experience. Please reach out to us at **************************************************** so we can better assist you.

• Review fromChris M

  Date: 04/20/2025

  I am sorry that your child was unable to ride the Bumper Cars. The Ride Operator has the final say regarding the height of guests who may not meet the Rider Criteria. This is set by the ride manufacturer and is for the safety of the Guests.????I already talked to many other operators around the park a few supervisors and people who agreed but the problem is no one really has a position to say or do anything thats why this is a problem and a unacceptable response on your end as well. When I go to the height office and your staff has the education on a 3rd grader and measures my daughter with a stadiometer that is clearly way off and needs to be calibrated.... and she gets 4'3" then places 43" on her wrist............. I would really consider changing your job application before hiring people to manage peoples safety and lives around the park with that lack of ***** its very concerning !!! Mind you I have the wrist band that was given @ 43" and a doctor note of height that puts your stadiometer at 5"+ off.And quite frankly that whole "its up to the operator" is a very heavy tossed around poor not legit unacceptable response and is most def not the right reply. Height check is a requirement for a reason and a person is either one or the other tall enough or not there is no grey area, either the height stick hits the head and clearly shows the person is tall enough or it swings above the head and shows the person does not meet the requirements... The only thing that may be called out by the operator to say no is a safety concern not discrimination!List goes on but not enough room to type....

  Six Flags Corporate Office

  Date: 04/23/2025

  Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

• Review fromElizabeth J

  Date: 12/22/2024

  I recently went to Six Flags over Texas Holiday in the park experience to try to have a good time after the loss of my father that loved Six Flags. I have had a season pass since I was 5 and now I'm almost 40 and I have never had such a bad time before. To get to my complaint I bought 3 already over priced hot chocolate cups that you can get refills wile you are in the park. I come to Holiday in the park for shows and hot chocolate because of the cold not rides. The only thing is they do not have it ready and available like they should. I was at the park when it opened and only got one refill the hole time tell they closed at 9:00pm because every were I went didnt have any. They sold the cup but had no hot chocolate to put in it. One place I spent an hour in line for them to say they have non and it because they have to have hot water delivered to them since its not available at all stations. Thats ridiculous and very unsanitary if you think about it. The point is if you sale something with the intention to promote unlimited refills you should have that ready for everyone. I went to customer service and that was a joke she would not refund me for my cups that didn't give me the experience they promoted. She just offered to ****** me around tell we found a place that had some she didnt care . That is not the experience I expected spending the whole time hunting down hot chocolate. Very disappointed customer will not go back to ******** in the park with my family again and if there is not changes with there service probably never again. They are not the same as they use to be. They have gone down really bad and that's a shame. Also, I want to say they need better lighting I fell down the steps waiting to go into a show because me and everyone else was in pitch dark were they wanted us to line up. After I fell because I could not see the steps I had bruised knees it could have been worse. Just another sign that they don't care enough to keep things safe for others.

  Six Flags Corporate Office

  Date: 01/13/2025

  Hi *********, we are sorry for any disappointment caused. We hope to have the opportunity to welcome you back into our parks. If you could please send an email to **************************************************** an expert Support Agent is ready to assist you quickly with your concern. 

• Review fromPatrick B

  Date: 11/19/2024

  Disgusting company that has no problem with stealing from its customers. I purchased two flash passes for $34. The time for entry was the time the park closed, but I figured they wouldn't have sold them to me if they weren't legitimate, right? Wrong. I was turned away at the gate by the operator. He told me to go to the customer service ********************** to get a refund. There, the agent said the charge wouldn't go through if the flash pass wasn't use. This was a lie. I complained online and was told "we will not be able to refund the tickets purchased and used in park". What? The tickets were never used. They REFUSED to let me use them. Would not recommend going here to anyone who doesn't like having the money sucked out of them.

  Six Flags Corporate Office

  Date: 11/20/2024

  Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.

• Review fromDonald M

  Date: 11/09/2024

  My son lost his phone found a ride. We use the Find My phone app to find its location underneath a ride and called ******* found and reported it and asked them if they could get it after the park closed. They refused to get it we asked three different times And now five months later that phone indicates that its in ***** and evidently has been sold. That means somebody on the staff found the phone because only staff members are allowed in that area under the ride and thats why they said they wouldnt go get it. Then we had to pay insurance to replace the phone at a significant cost to us. If I had a dirty and cheap that the staff members took that phone we had left it. Ill contact information with them to let us know when they found it to let us know so we could get it from them and they didnt instead they sold it and made money off of it

  Six Flags Corporate Office

  Date: 11/10/2024

  Thanks for taking the time to leave us a review. Very sorry your experience wasnt what youd hoped. Please send a note to *************************************************** , so we can better look into your concerns.
  

• Review fromKristina C

  Date: 11/07/2024

  Do NOT open a membership they will not care if you have been affected in any way! I have been trying to seek a payment arrangement as my daughter had to make a trip to the hospital and I got stuck with over 2000 in medical bills. At the same time the tornado knocked a tree down onto my car also hitting my roof causing more damages. I have reached out to six flags to see if I can make some kind of arrangement or at the least get me late fees waived as now I can not pay. They only say no you have to pay to cancel. I tried everything I can to avoid my account from going to collections I just needed some kind of help and they do not seem to care

  Six Flags Corporate Office

  Date: 11/10/2024

  Hello ********, Allow us to take a closer look at this for you. Please contact us at ***************************************************************************** with your order information so we're able to best assist you. Thank you.

• Review fromJacob R

  Date: 10/31/2024

  We bought tickets to Fright Fest on September 16th. On this date, the website never mentioned the tickets being for a preview night. On Friday, September 20th a group of friends and I made a trip to go to Fright Fest Extreme.All tickets were bought in advanced and never mentioned that they were preview tickets.Once we arrived we were all given a receipt with a bar code on it, only to find out that it is an entrance for another day because only 2 haunted houses were open and the express pass was not valid that night. We were shocked and disappointed. We bought tickets to go to the haunted houses and with the Express pass and those attractions were not even ready.We spoke with the **** at the Flash Pass office who admitted that yes, when we bought our tickets it was not for a preview night and that was only recently updated on the website. They were not willing to offer us anything.Then we spoke with the security officer at the Witches Haunted house who literally told us she felt bad for us and to speak with customer service because Friday was not supposed to be a preview night and that was announced after we got our tickets.We went to the front to get a refund for our tickets since the experience we paid for was not ready that night and we were not going to make another 3 hour commute on another night. ****** told us she can only send a claim to corporate which seemed unreasonable, since she also acknowledge that it was not supposed to be a preview night and the attractions we paid for were not open yet.We left the park out of frustration and disappointment. I do not get on the rides because I dont fit and it is too far to come another night Irresponsible to not announce that it was changed to a preview night. Misleading. Theft and deception. Expensive. I would never recommend Fright Fest or any Six Flags event to anyone. They lost at least 20 customers.

  Six Flags Corporate Office

  Date: 11/01/2024

  Hi there!  We are disappointed to hear of your experience.  We would like to learn more about your visit and makes things right.  Please reach out to us at *************************************************** with your order information so we can further assist you.