Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Auto Services

Dillard’s Auto Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJamie W.

    Date: 10/22/2024

    Dillards Auto Service was hired to program two key fobs for my son’s car and was paid $300 upfront. He was paid to come to my residence to do the programming as well. I was given two key give but only one has worked. This is 7-8 months later I have had to track down this so called business man and I use that term very loosely. I have called him sent text messages Ben to his company. He has given me two additional key fobs to try, which did not work either. He said he was going to come by the house and he would call me and schedule a time which he did not do I tried to reach out to him by phone by text message by calling his business no response whatsoever, I finally sent a message for the third or four times saying I was coming by to get a refund because I was tired of dealing with this and it was obvious that he is not capable of doing the job he refuses to give a refund we need the additional key fobs anymore it has been 7 to 8 months later and the man still refuses to give me a refund after he verbally agreed not once but twice telling me to try these other two key fobs a couple of different times after he supposedly program them and told me if they didn’t work, he would refund me now he’s telling me that he will not in my opinion, he has stolen 150 which is half the money given him since I was only given one working key fob. He is not a man of his word. He is not a good businessman. He is not an upstanding man do not trust your any of your business with this man. He will try to come off as a very nice man in the beginning, but has been nothing of that since after the first night when he programmed the one key fob that worked, he doesn’t return calls. He doesn’t do what he say. He’s gonna do as far as scheduling or coming by to fix the problem, nor has he provided me with what I paid for And I’m supposed to be the one who is just out of luck that is not fair not only is it not fair it is not right. He basically stole $150 from me and refuses to give it back.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.