Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

Mt. Juliet Plumbing And Leak Detection, LLC

Reviews

Customer Review Ratings

4.8/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRobert Y

    Date: 04/17/2025

    My local water company said I had a leak. After I shut off water at a cutoff in the basement, the water meter was still moving. I determined leak was between meter and house. I called Mt. Juliet Plumbing and Leak Detection and after doing what I had already done, he said it was just a slow leak somewhere in the yard and could not or would not detect where the leak was. He then wanted $350 for leak detection fee. I refused to pay for service NOT rendered. This was his text response after he left:
    As discussed on the phone when we talked we do not guarantee successful results for a flat fee the $350 was for a general leak detection. If you come to your senses I might be willing to give you 10% off but if you don't pay though, you ****** me off so bad, I'll sue you to teach your *** a lesson.

    Mt. Juliet Plumbing And Leak Detection, LLC

    Date: 04/21/2025

    You owe us $350.00 *** *****. You're a terrible customer who doesn't pay people you call to your home. This is based on the fact that you have refused to pay us for the services we provided. Complaining on line isn't going to make your plumbing service bill go away. If you do not pay, we'll be forced to file legal documents against you. Have a great day.
  • Review fromDavid S

    Date: 11/17/2022

    Came at appointed time. Had excellent knowledge of the problem Gave a good recommendation for restoration

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.