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Business Profile

Auto Repairs

Todd's Complete Auto Care
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • FA B

    Date: 10/31/2022

    Had multiple vehicles serviced & worked on here over the years. Upon reflection more times than not most repairs require a return visit as they aren't complete or stay fixed. Also other unrelated things seem to always be found or needed. Multiple times upon arriving to pick up a vehicle that was supposedly ready it wasn't. Most recently my vehicle was left for over a week for work on defroster. Said they had to work on wire harness and upon picking it up it wouldn't start they said they had left key on so put fresh battery made a return trip to pick it up and it had a check engine light on. Attempted to drive it home but returned it when it wouldn't shift into high gear or go over 40 miles per hour. Was told part of wire harness to transmission was damaged but was told that the recent work on the wire harness that was apperent by the wires and bits and pieces left all over the seat was not the cause and they could fix for additional cost as usual. Very frustrating. Causing me to miss work because I do not have a vehicle to get there. The vehicle ran fine when brought there just needed fan/blower to work for the defroster. I have spent multiple thousands of dollars here and never feel like they are trying to help me or assist me in best decision or options, just seem to want to get there hourly rate and push it out the door as if they can't recall the previous work and how it might be related or the exact same item from days or month pryor. I still own 3 of the vehicle that have been worked on there but unable to drive any of them. One had a fire wall engine fire shortly after having dash removed and reinstalled for a new heater core. Another returned with no fluid cap and parts loose and undrivable. Current vehicle they still have possession of after modifying wire harness but will not fix or take responsibility for creating the problem.

  • John W

    Date: 08/17/2022

    Wow is all I can say. Excellent service, great communication and qualified staff. Plus they offer a nationwide warranty. I feel peace of mind and wallet every time I walk through the door. I know my vehicle is in capable hands and will be fixed right at a fair price. Thank you

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