Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

BBB Accredited Since: 4/19/2010

Years in Business: 30

Products and Services

Mr. Cool Complete Auto Care offers : We specialize in auto repair, transmissions, tires, and scheduled maintenance.

Business Details

BBB File Opened:
8/31/2000
Business Started:
3/1/1995
Business Started Locally:
3/1/1995
Type of Entity:
Partnership
Alternate Names:
Mr. Cool Air Conditioning, Transmission & Brake Service
Business Management:
Mr. James Brown, Owner/Manager

Additional Contact Information

Principal Contacts
Mr. James Brown, Owner/Manager
Customer Contacts
Mr. James Brown, Owner/Manager
Ms. Pamela Brown, Secretary
Fax numbers
Primary Fax: (865) 470-2897

Latest Reviews

  • Teresa C

    "I have used Mr Cool forever but they are the greatest. I broke down and had my car towed there and it ended up needing a rebuild engine." ... Read full review

  • Leigh J.

    "DO NOT ever go to this auto repair shop. They attempted to "fix" my car twice (costing over $800) and were not able to do so." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.