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About

About This Business

BBB Accredited Since: 9/18/2009

Years in Business: 42

Products and Services

This firm is bankcard service provider offering credit card processing

Business Details

BBB File Opened:
1/1/1990
Business Started:
1/1/1983
Business Started Locally:
1/1/1983
Type of Entity:
Corporation
Business Management:
Mr. Eric Neeley
Samuel Turnmire
Alexandria Cope, Complaint Manager

Additional Contact Information

Customer Contacts
Alexandria Cope, Complaint Manager
Fax numbers
Primary Fax: (865) 403-6351
Other Fax: (865) 573-7218
Additional Phone Numbers
Other Phone: (865) 403-7000
Other Phone: (800) 527-5395
Additional Email Addresses
Primary: Email this Business

Latest Reviews

  • Ekaterina D

    "I reached out to cancel my account and was sent the Closure Form by ***, which I filled out and returned on March 19. I received the following confirmation:"Thank you for sending back the closure forms." ... Read full review

  • Ciara B

    "Elavon/Talech has been extremely frustrating to deal with for our company. Constant hardware and software issues, but the big kicker was when we recently realized they had been charging us for several pieces of hardware that were returned over a year ago." ... Read full review

  • ShipWit G

    "Elevon STOLE $29,000 from us a few months back then after the bank returned that money because they had no right to charge us, they AGAIN stole $25,000 from our account under a new merchant ID and new ACH name. They operate under several names on your bank statement." ... Read full review

View all Reviews

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